Allegiant Air Luggage Liability Limitations

1. Damage to Luggage

Luggage by nature is designed to protect its contents and provide suitable protection for the contents of the luggage. Allegiant Air is not responsible for any damage to luggage that does not impair this ability.

During the course of normal handlings, whether luggage is new or used, it will acquire evidence of use and wear. Allegiant Air will not be responsible for the following damage to the following items:

• Scratches, scuffs, minor cuts, dents, nicks, stains or soiling resulting from normal wear and tear;
• Protruding parts such as wheels, locks, feet, straps, legs, pull handles (including internal pull-type frame handles), hangar hooks, loose flaps or outside pockets, ornaments of any nature, items attached to luggage, e.g., items strapped onto bag as additions;
• Damage due to bags that are oversized or over-packed, e.g., split or pulled seams and zippers, cuts, tears, punctures caused by internal contents;
• Manufacturer defects, e.g., cuts caused by interior metal frames, runs in fabric causing splits or tears in luggage material, pull handle casing/attachments/rivets pulled away from frame or material.

Allegiant Air will not accept liability for damage to a bag where the damage is inconsistent with the type of damage typically caused by airlines, inconsistent with the operational equipment used by the airline, or inconsistent with information on the claim e.g., age and degree of use of bag, previous damage observed or documented. Allegiant Air will not accept liability for damage due to leakage from another passenger’s bag.

2. Damage, Delay or Loss to Luggage Contents

Allegiant Air does not accept liability for the delay, loss or damage to, or caused by, the following or similar items contained in either checked or carryon luggage:

• medicines, orthotics, optics,
• securities, business/personal documents, negotiable papers,
• publications, blueprints, photographs, items intended for sale,
• business equipment, business samples, books and manuscripts,
• artistic items, paintings/works of art,
• natural fur products, antiques, heirlooms,
• photographic/electronic/video equipment and related items,
• computer hardware/software, electronic components and equipment,
• sound reproduction equipment,
• collectables, artifacts, antiques, irreplaceable items,
• precious metals/stones, money, jewelry, silverware,
• keys, spirits.

3. Limited Release / Limited Liability

The following categories cover items that the airline may, but is not obligated to, conditionally accept as checked baggage, subject to the customer’s assumption of risk for damage, delay or loss to these items.

These types of items will not be accepted as checked baggage unless a Limited Liability Release tag is attached to the bag and is signed by the customer. The airline accepts no liability for loss, delay or damage to any of the items in these categories.

Fragile or perishable items will not be accepted as checked baggage unless:

• they are properly packed in an original factory-sealed carton or case specifically designed for shipping such items and,
• the item does not pose a risk of damage to other checked baggage.

Many items such as the following partial list of examples, will not withstand routine baggage handling.

• shopping bags, thin department store garment bags; grocery or garbage bags;
• hat boxes, wig boxes, cardboard boxes, cosmetic cases;
• musical instruments, delicate instruments;
• photographic equipment, radios, electronics, computers;
• framed items, artistic items, display cases, paintings;
• liquids, glasses;
• boogie boards, fishing rods, tennis rackets.

Allegiant Air will not be liable for any damage previously done to luggage as indicated on the Limited Liability Release tag.

Due to late check in, the airline cannot assure that customer’s baggage will travel with them and will not assume liability for damage, delivery charges or consequential expenses incurred resulting from the bag’s failure to arrive on the same flight as the customer traveled.

4. Claims May be Denied or Delayed in Processing If….

• The claim is not signed by customer,
• The claim was not completed and submitted to airline representative (at the airport in the case of damage claims) within 4 hours of flight arrival for damaged bags and within 24 hrs for missing contents,
• The claimed damage/loss is not covered,
• The claim is not completed in its entirety and correctly, adhering to all instructions on claim, e.g., notarized, receipts submitted, itemization,
• The claim is not returned by date stated on claim form (Customer Property and Missing Property),
• The claim is determined to be a fraudulent claim.

5. Your Luggage Will NOT be Delivered to You If….

• You are a late check-in and your bags do not arrive on the flight with you,
• You are traveling non-revenue and your bags are delayed.