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Allegiant Air Contingency Plan for Lengthy Tarmac Delays Should an unusual event result in a lengthy onboard delay, we want to ensure the safety and well-being of our customers and crew. If the aircraft is delayed on the tarmac, without access to a terminal gate, for more than three (3) hours, we have developed a contingency plan to ensure we meet our customers’ essential needs. A tarmac delay is defined as the time after leaving the gate or upon landing without access to the terminal. Our Manager of Customer Operations will work with the affected airport and in-flight teams to implement the plan which may include the participation of local airport authorities and other carriers. In compliance with U.S. Department of Transportation (DOT) requirements, this plan applies at large-hub and medium-hub U.S. airports. DOT defines a large-hub airport as an airport that accounts for at least 1% of the total enplanements in the United States; it defines a medium-hub airport as an airport that accounts for at least 0.25% but less than 1% of the total enplanements in the United States. 1. For U.S. domestic flights, Allegiant will not permit its aircraft to remain on the tarmac for more than three (3) hours after the aircraft leaves the gate in the case of departures or touches down in the case of arrivals before allowing passengers to deplane, unless: (a) The pilot-in-command determines there is a safety-related or security-related reason (e.g. weather, a directive from an appropriate government agency) why the aircraft cannot leave its position on the tarmac to deplane passengers; or (b) Air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations. 2. For international flights when departing from or arriving at a U.S. airport, Allegiant will not permit its aircraft to remain on the tarmac for more than three (3) hours after the aircraft leaves the gate in the case of departures or touches down in the case of arrivals before allowing passengers to deplane, unless: (a) The pilot-in-command determines there is a safety-related or security-related reason (e.g. weather, a directive from an appropriate government agency) why the aircraft cannot leave its position on the tarmac to deplane passengers; or (b) Air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations. 3. For all flights, Allegiant will provide adequate food (e.g. snack foods such as pretzels or granola bars) and non-alcoholic beverages no later than two (2) hours after the aircraft leaves the gate (in the case of departure) or touches down (in the case of arrival) if the aircraft remains on the tarmac, unless the pilot-in-command determines that safety or security considerations preclude such service. 4. For all flights, Allegiant will provide operable restroom facilities, as well as adequate medical attention if needed, while the aircraft remains on the tarmac. 5. Allegiant will provide sufficient resources to implement this plan. 6. Allegiant will coordinate this plan with airport authorities at all medium-hub and large-hub U.S. airports that the carrier serves, including medium and large hub diversion airports. |
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