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Allegiant Terms and Conditions

Allegiant Air - Terms and Conditions

TERMS AND CONDITIONS

An Allegiant Air E-Ticket is valid for travel on Allegiant Air scheduled service only. All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees, and seat fees are non-refundable. This transaction is an instant purchase, and all terms and conditions apply immediately. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

No credit or refunds will be given for fare differences or fluctuations after a reservation has been made through Customer Care. However, you can make changes to your reservations online at www.allegiantair.com.

AUTHORIZED RESELLER OR AGENT:

The purchase and resale of any or all Allegiant Air products including, but not limited to, travel, hotel, auto, activities or services, packages, promotions, convenience fees and taxes, baggage fees and/or seat fees by any individual, entity or company is strictly prohibited unless you are an authorized agent of Allegiant Air.

Air Only Bookings (with no Trip Flex Purchased) - The following rules apply:

Name changes are permitted up to 24 hours prior to departure. Once travel has begun, name changes are not permitted. All name changes will incur a $50 charge per name change.

NO CHANGES WILL BE ALLOWED WITHIN 24 HOURS OF TRAVEL.

All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees, and seat fees are non-refundable. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

If you choose to cancel your reservation up to 24 hours prior to departure, a fee of $50 per segment, per person will apply. Credit is issued minus cancellation, convenience and booking fees. The remaining funds will be applied as non-refundable credit voucher good for future travel on Allegiant Air. All travel involving funds from this itinerary number must be completed no later than 365 calendar days from the original booking date. No credit or refunds will be given for fare differences or fluctuations after a reservation has been made through Customer Care. However, you can make changes to your reservations online at www.allegiantair.com.

If you change your reservation up to 24 hours prior to departure a change fee of $50 per segment, per person plus any applicable fare increase will apply. No credit or refunds will be given for any fare differences or fluctuations after a reservation has been made through Customer Care. However, you can make changes to your reservations online at www.allegiantair.com. All date changes provide system credit less change fees and any changes in applicable fares. All travel involving funds from this itinerary number must be completed no later than from the date the original itinerary was booked.

No changes or cancellations allowed within 24 hours of scheduled departure. Allegiant Air does not overbook its flights; therefore, if you do not show up for your flight or if you do not cancel more than 24 hours before scheduled departure, your entire fare plus fees for that segment will be forfeited.

Air Only Bookings (with Trip Flex purchased) - The following rules apply:

Name changes are permitted up to 24 hours prior to departure. Once travel has begun, name changes are not permitted. All name changes will incur a $50 charge per name change.

Unlimited reservation changes (date, flight or destination) are permitted up to 24 hours prior to scheduled departure with no change or cancel fees assessed. Customers are responsible for any change in price for air, hotel, auto attractions, etc.

NO CHANGES WILL BE ALLOWED WITHIN 24 HOURS OF TRAVEL.

All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees and seat fees are non-refundable. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

Trip Flex may only be cancelled within 24 hours of purchase, provided no changes have been made to the itinerary. A refund will be issued if Trip Flex is cancelled within 24 hours through Customer Care or a credit voucher good for future travel on Allegiant Air will be issued if cancelled online.

All travel involving funds from this itinerary number must be completed no later than 365 calendar days from the original booking date. No credit or refunds will be given for fare differences or fluctuations after a reservation has been made through Customer Care. However, you can make changes to your reservations online at www.allegiantair.com. Credit issued will be minus convenience fees, booking fees and Trip Flex.

No changes or cancellations permitted within 24 hours of scheduled departure. Allegiant Air does not overbook its flights; therefore, if you do not show up for your flight or if you do not cancel more than 24 hours before scheduled departure, your entire fare plus fees for that segment will be forfeited.

Standard Air and Hotel Package (with no Trip Flex purchased) - the following rules apply:

If hotel authorizes - Name changes are permitted up to 24 hours prior to departure. Once travel has begun, name changes are not permitted. All name changes will incur a $50 charge per name change.

NO NAME CHANGES WILL BE ALLOWED WITHIN 24 HOURS OF TRAVEL FOR HOTEL PACKAGES.

All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees, and seat fees are non-refundable. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

If you cancel or change your reservation up to 15 days prior to scheduled departure, a change fee of $75 per segment, per person plus any applicable price increase. Credit is issued minus cancellation, convenience and booking fees. No credit or refunds will be given for any fare difference or fluctuations after a reservation has been made through Customer Care. However, you can make changes to your reservations online at www.allegiantair.com. All travel involving funds from this itinerary number must be completed no later than 365 calendar days from the original booking date.

No changes or cancellations are permitted within 14 days of scheduled departure, Allegiant Air does not overbook its flights; therefore, if you do not show up for your flight or if you do not cancel more than 14 days before scheduled departure, your entire fare/package plus fees for that segment will be forfeited.

Standard Air and Hotel Package (with Trip Flex purchased) - the following rules apply:

If authorized - Name changes are permitted up to 24 hours prior to departure. Once travel has begun, name changes are not permitted. All name changes will incur a $50 charge per name change.

If authorized - Unlimited reservation changes (date, flight, or destination) are permitted up to 72 hours prior to scheduled departure with no change or cancel fees. Customers are responsible for any price increase.

NO CHANGES WILL BE ALLOWED WITHIN 72 HOURS OF TRAVEL FOR HOTEL PACKAGES.

All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees and seat fees are completely non-refundable. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

Trip Flex may only be cancelled within 24 hours of purchase, provided no changes have been made to the itinerary. A refund will be issued if Trip Flex is cancelled within 24 hours through Customer Care or a credit voucher good for future travel on Allegiant Air will be issued if cancelled online.

All travel involving funds from this itinerary number must be completed no later than 365 calendar days from the original booking date. No credit or refunds will be given for fare differences or fluctuations after a reservation has been made through Customer Care. However, you can make changes to your reservations online at www.allegiantair.com. Credit issued will be minus convenience fees, booking fees and Trip Flex.

No changes or cancellations are permitted within 72 hours of scheduled departure. Allegiant Air does not overbook its flights; therefore, if you do not show up for your flight or if you do not cancel more than 72 hours before scheduled departure, your entire fare/package plus fees for that segment will be forfeited.

Exceptions to the above policy may include special promotion bookings, sales and some holiday travel dates.

Hotels - the following rules apply:

Allegiant Air has made your hotel reservation for you. Your hotel reservation is under Allegiant's contract with the hotel and any changes to your reservation must be made through Allegiant Air. Upon check-in at your hotel, you will be required to present a credit card for your incidentals. Only your room and room tax have been paid for as part of your package price. All other charges are your responsibility. NOTE: There must be one person at least 21 years old staying in each room. Some hotels may charge a mandatory resort fee at the time of check-in that is the sole responsibility of the guest. This resort fee is not included in the package price provided by Allegiant Air and is designed solely by the hotels to offer guests added value to their stay. An example of these fees may include: resort fees, spa fees, daily fees, energy surcharges, phone charges and/or gratuity. Most hotel check-in times are 2:00 PM to 3:00 PM and most hotel checkout times are 11:00 AM to 12:00 noon.

Auto Rentals - the following rules apply:

When an auto rental is purchased as part of a Standard Air and Hotel Package or Air Only Booking on the same itinerary, all rules for the Air Only Booking or the Package Booking apply. In addition, the following rules apply to the auto rental portion of reservation:

Taxes, surcharges and fees are not part of your package price and will be collected by Alamo at time of auto rental pick up. Fees are the same for all rental car companies and are based on car size and season. Fees may include: Concession Recoupment Fee, Surcharge/Tire Battery Fee, License Recoupment Fee, state tax, and drop fee.

If you choose to cancel or change your auto rental, e.g., changes to rental dates or auto type, as well as any applicable rate increase will be collected at that time, as well as a flat change fee of $50 for those with no Trip Flex. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

Allegiant Air must be notified of changes or cancellations at least 24 hours in advance of your originally scheduled auto rental pick-up (pending vehicle availability) and will collect a $50 change fee for those with no Trip Flex. Customer is responsible for any increase in rental rate.

No changes can be made within 24 hours of your originally scheduled auto rental pick-up date.

After an auto rental is picked up, any changes, e.g., extending the rental dates, must be made through the rental car company directly. If you drop off your auto rental early, no credit or refunds will be issued. If you do not show up for your scheduled auto rental pick-up date or cancel within the 24 hr deadline, your entire auto rental payment will be forfeited. Drivers must be at least 21 years of age at the time of the rental. Drivers age 21 - 24 may be charged an underage rental fee per day at time of rental pickup.

All renters require a clean driving record. A valid major credit card and a valid driver's license in the name of the renter will be required at the time of rental. Debit and check cards (not accepted in some locations), considered to be any non-credit card bearing the Visa or MasterCard logo (except for gift/prepaid cards), may only be used in conjunction with proof of round- trip ticket (airline, cruise ship and the like). A passport is required for all non-U.S. citizens.

Activities or Services (with no Trip Flex purchased) - the following rules apply:

Changes and cancellations of activities or services are permitted up to applicable deadline.
A change or cancellation fee equal to 10% of the product purchase price or $50.00 per product will be assessed.*

* No credit is issued for Richard Petty Driving Experience or Blue Man Group Orlando cancellations.

Customers are responsible for any increase in rate. If you fail to pick up your tickets all funds for that product will be forfeited.

All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees and seat fees are non-refundable. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

Click here to view product cut offs.

Activities or Services (with Trip Flex purchased) - the following rules apply:

Changes and cancellations of activities or services are permitted up to applicable deadline.
Customers are responsible for any increase in rate. There can be no refund for those who fail to pick up their tickets.

All purchases on travel, hotel, auto, activities or services, convenience and booking fees, taxes, baggage fees and seat fees are non-refundable. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

Click here to view product cut offs.

Taxes and Fees:
September 11th Security Fee - A September 11th Security Fee of $2.50 applies per passenger enplanement (maximum charge per trip-$5.00 one-way, $10.00 round-trip).
U.S. Domestic Segment Fee - $3.80 per flight segment, per passenger. A segment is defined as one takeoff and landing.
Passenger Facility Charges (PFCs) - Local airports assess Passenger Facility Charges of $1.00 to $4.50 per passenger enplanement. This amount varies by airport, but will not exceed $9.00 on a one-way trip or in each direction of a round trip.
Booking Fee - Customers who purchase travel through an Allegiant Air Call Center will be charged an additional $14.99 per segment per passenger.
Convenience Fee - For the convenience of using any of Allegiant Air's booking services (inclusive of Call Center), there is a fee of $10.00 per traveling passenger, per segment. Purchases made at any of Allegiant Air's Airport Ticket Offices will NOT incur a Convenience Fee of $10.00 per passenger, per segment. All fares are subject to change until purchased and confirmed.
Baggage Fees - In order to keep fares as low as possible, Allegiant charges a fee for checked baggage. For a complete list of services and fees, click here.
Click here to view our Baggage Policy.
Click here to see a complete list of Airport Ticket Office hours of operation.

Post-Purchase Price Increases:

The only exception allowing for a post-purchase price increase would apply if the full amount of the itinerary has not yet been paid. This includes, but is not limited to, an increase in the price of seats, an increase in the price for the carriage of passenger baggage, an increase in an applicable fuel surcharge or an increase in a government-imposed tax or fee.

Airport Check-In:

Please check-in at the ALLEGIANT AIR ticket counter or online at www.allegiant.com. Allegiant recommends arriving at the airport at least two (2) hours prior to scheduled departure. A valid government issued photo identification, such as a driver license, state identification card or passport is required upon check-in for any passenger over the age of eighteen (18).

You must check in at the ticket counter or online at least 45 minutes prior to your scheduled departure time; if you do not, your reservation for that segment is subject to cancellation.

Pre-purchased seats will be held for you until 45 minutes prior to scheduled departure time. Failure to be at the gate area at least 45 minutes prior to scheduled departure may result in loss of seat assignment and forfeiture of pre-purchased seat fee.The aircraft doors will close 10 minutes prior to scheduled departure.

Open seating will begin after customers in the Pre-Boarding Group and customers with Pre-Purchased Seat Assignments have boarded.

Passengers are subject to being reassigned to another seat if necessary to provide a seating accommodation required by 14 CFR - DOT's rules implementing the Air Carrier Access Act.

Click here to view Notice - Overbooking of Flights

Airport Security:

Aviation security is extremely important for your safety and that of your fellow travelers. As you prepare to depart on your trip, please keep security foremost in your mind. DO NOT accept any items from unknown persons to carry with you. Keep your luggage in your immediate control at all times.

DO NOT allow anyone to tamper with your luggage.

If your bags have been outside of your immediate control for any reason, or if anyone has given you something to carry on this flight, NOTIFY AN ALLEGIANT AIR REPRESENTATIVE for proper clearance of your belongings before your flight.

Baggage:

Passengers wishing to check luggage will be charged a per person, per bag, per segment Baggage Fee. All Baggage Fees are non-refundable, unless the bag is lost. Exception - If needed, you are able to cancel an entire itinerary without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

Applicable fees will be applied for those bags exceeding the 50 lbs. weight limit and eighty inches size limit. The total number of bags allowed may not exceed 5 per passenger. No baggage more than 100 lbs. will be accepted.

Each ticketed passenger is also allowed one carry-on bag plus one personal item, such as a purse, briefcase or laptop computer. The carry-on bag exterior dimensions can measure up to 9" high, 14" wide and 22" long. The exterior dimensions include wheels, handles, pockets and decorations.

The personal item exterior dimensions must not exceed 9" H x 16" W x 19" D and must be stored under the seat in front of you. The exterior dimensions include wheels, handles, pockets and decorations.

As of September 27, 2006, customers are prohibited from taking liquids, gels, and/or aerosols through the passenger screening checkpoint into the boarding area EXCEPT one clear transparent re-sealable 1 quart (1liter) plastic bag containing liquids, gels and/or aerosols in containers of 3.4 oz. (100ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed and subjected to x-ray inspection separate from the passenger's carry-on bag. Liquids (to include juice) or gels for diabetic or other medical needs, medications, and baby formula and baby food in containers, if a baby or small child is traveling, not contained in a clear transparent re-sealable 1 quart (1liter) plastic bag or over 3 oz. (90ml) can be carried onboard but must be declared to the TSA at the screening checkpoint. Breast milk is in the same category as liquid medications. A mother flying without her child will be able to bring breast milk through the checkpoint, provided it is declared prior to screening.

Please review U.S. Department of Transportation Consumer Notices regarding your consumer rights at http://airconsumer.ost.dot.gov and Allegiant's luggage limitations of liability at www.allegiantair.com (Allegiant Air's Contract of Carriage).

Thank you for purchasing Allegiant Air Travel.