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Allegiant Air Terms and Conditions

Allegiant Air - Terms and Conditions

TERMS AND CONDITIONS
An Allegiant Air E-Ticket is valid for travel on Allegiant Air scheduled service only and is non-refundable. This transaction is an instant purchase, and all terms and conditions apply immediately.

No credit or refunds will be given for fare differences or fluctuations.

Air Only Bookings (with no Trip Flex Purchased) - The following rules apply:

Name changes are permitted up to 24 hours prior to departure. Once travel has begun, name changes are not permitted. All name changes will incur a $50 charge per name change.

NO CHANGES WILL BE ALLOWED WITHIN 24 HOURS OF TRAVEL.

If you chose to cancel your reservation up to 24 hours prior to departure, a fee of $50 per segment, per person will apply. The remaining funds will be applied as non-refundable system credit good for future travel on Allegiant Air. All travel involving funds from this itinerary number must be completed no later than one year from the date the original itinerary was booked. No credit or refunds will be given for fare differences or fluctuations.

If you change your reservation up to 24 hours prior to departure a change fee of $50 per segment, per person plus any applicable fare increase will apply. No credit or refunds will be given for any fare differences or fluctuations. All date changes provide system credit less change fees and any changes in applicable fares. All travel involving funds from this itinerary number must be completed no later than one year from the date the original itinerary was booked.

If you cancel or change your reservation 24 hours or less prior to scheduled departure, all funds will be forfeited and no credit will be given. Allegiant Air does not overbook its flights; therefore, if you do not show up for your flight or cancel within 24 hours of scheduled departure, your entire fare for that segment will be forfeited.

Air Only Bookings (with Trip Flex purchased) - The following rules apply:

Unlimited name changes at no charge are permitted up to 24 hours prior to scheduled departure. Once travel has begun, name changes are not permitted.

Unlimited reservation changes are permitted up to 24 hours prior to scheduled departure with no change or cancel fees assessed. Customers are responsible for any change in price for air, hotel, auto attractions, etc.

NO CHANGES WILL BE ALLOWED WITHIN 24 HOURS OF TRAVEL.

All purchases on travel, hotel, auto, convenience fee, taxes, and seat fees are non-refundable.
Trip Flex may only be cancelled/refunded up to 24 hours after the purchase has been made, provided no changes have been made to the itinerary.

All travel involving funds from this itinerary number must be completed no later than one year from the date original itinerary was booked. No credit or refunds will be given for fare differences or fluctuations.

Standard Air and Hotel Package (with no Trip Flex purchased) - the following rules apply:

If Hotel has availability and authorizes the name change, they may be allowed up to 72 hours prior to scheduled departure. Once travel has begun, name changes and hotel changes are not permitted. All name changes will incur a $75.00 charge per name change.

NO CHANGES WILL BE ALLOWED WITHIN 72 HOURS OF TRAVEL.

If you cancel or change your reservation up to 15 days prior to scheduled departure a change fee of $75 per segment, per person plus any applicable fare increase will apply. No credit or refunds will be given for any fare difference or fluctuations. All travel involving funds from this itinerary number must be completed no later than one year from the date original itinerary was booked.

If you cancel or change your reservation 14 days or less prior to scheduled departure, all funds will be forfeited and no credit will be given. Allegiant Air does not overbook its flights; therefore, if you do not show up for your flight or cancel within 14 days of scheduled departure, your entire fare for that segment will be forfeited.

Standard Air and Hotel Package (with Trip Flex purchased) - the following rules apply:

Unlimited name changes are permitted for the flight 72 hours prior to departure. If Hotel has availability and authorizes the name change, they are at no charge and are permitted up to 72 hours prior to scheduled departure. Once travel has begun, name changes and hotel changes are not permitted.

Unlimited reservation changes (date, flight, or destination) are permitted up to 72 hours prior to scheduled departure with no change or cancel fees assessed. Customers are responsible for any change in price for air, hotel, auto, attractions, etc.

NO CHANGES WILL BE ALLOWED WITHIN 72 HOURS OF TRAVEL.

All purchases on travel, hotel, auto, convenience fee, taxes, and seat fees are completely non-refundable.

Trip Flex may only be cancelled/refunded up to 24 hours after the purchase has been made, provided no changes have been made to the itinerary.
All travel involving funds from this itinerary number must be completed no later than one year from the date original itinerary was booked. No credit or refunds will be given for fare differences or fluctuations.

Exceptions to this policy may include special promotion bookings, sales and on some holiday travel dates.

Allegiant Air has made your hotel reservation for you. Your hotel reservation is under Allegiant’s contract with the hotel and any changes to your reservation must be made through Allegiant Air. Upon check-in at your hotel, you will be required to present a credit card for your incidentals. Only your room and room tax have been paid for as part of your package price. All other charges are your responsibility. NOTE: Some hotels may charge a mandatory resort fee at the time of check-in that is the sole responsibility of the guest. This resort fee is not included in the package price provided by Allegiant Air and is designed solely by the hotels to offer guests added value to their stay. An example of these fees may include: resort fees, spa fees, daily fees, energy surcharges, phone charges and/or gratuity. Most hotel check-in times are 2:00 PM to 3:00 PM and most hotel checkout times are 11:00 AM to 12:00 noon. To avoid confusion, please note that your flight departure date and time may be different than your hotel checkout date and time.

Auto Rentals - the following rules apply:
When an auto rental is purchased as part of a Standard Air and Hotel Package or Air Only Booking on the same itinerary, all rules for the Air Only Booking or the Package Booking apply. In addition, the following rules apply to the auto rental portion of reservation:

Taxes, surcharges and fees are not part of your package price and will be collected by Alamo when you pick up your auto. Fees could be as high as $20 per day based on auto size and season.

If you choose to cancel or change your auto rental, e.g., changes to rental dates or auto type, a flat change fee of $50, as well as any applicable rate increase will be collected at that time.

Allegiant Air must be notified of changes or cancellations at least 24 hours in advance of your originally scheduled auto rental pick-up. No changes can be made within 24 hours of your originally scheduled auto rental pick-up date. If you do not show up for your scheduled auto rental pick-up date or cancel within the 24 hr deadline, your entire auto rental payment will be forfeited. Drivers must be at least 21 years of age at the time of the rental. Drivers age 21-25 will be charged an additional $25 per day at the time of the pick-up.

All renters require a clean driving record. A major credit card or debit card and valid driver's license in the name of the renter will be required at the time of the rental. Debit and credit cards, considered to be any non-credit card bearing the Visa or MasterCard logo (except for gift/pre-paid cards) may only be used in conjunction with proof of roundtrip ticket (airline, cruise ship and the like). A passport is required for all non-US citizens.

Fly Free Packages:
Fly Free Packages are based on a buy one (1) air/hotel package; get one (1) round-trip companion airfare for free. A minimum two (2) consecutive night air/hotel package is required. Companion travel must be on the same itinerary as regular fare-paying passenger. All packages must be paid in full at the time of booking.

Packages are limited and subject to availability. Offer not valid on previously purchased Air Only or Air/Hotel Packages. Specific black out dates, travel and purchase date deadlines will apply as advertised with each specific Fly Free Package.

Taxes and Fees:
September 11th Security Fee: A September 11th Security Fee of $2.50 applies per flight segment, per passenger (maximum charge per trip-$5.00 one-way, $10.50 round-trip). A flight segment is defined as one takeoff and one landing.
U.S. Domestic Segment Fee - $3.50 per flight segment, per passenger. A segment is defined as one takeoff and landing.
Passenger Facility Charges (PFCs) - Local airports assess Passenger Facility Charges of $3.00 to $18.00 per passenger. This amount varies by airport.
Booking Fee - Customers who purchase travel through an Allegiant Air Call Center will be charged an additional $10.00 per segment per passenger.
Convenience Fee - For the convenience of using any of Allegiant Air's booking services (inclusive of Call Center) there is a fee of $11.50 per traveling passenger. Purchases made at any of Allegiant Air's Airport Ticket Offices will NOT incur a Convenience Fee of $11.50 per passenger. All fares are subject to change until purchased and confirmed.
Baggage Fees - A checked baggage fee of $15 per bag, per person, per segment will apply for the first two bags, when purchased at the time of booking. If purchased at flight check-in, a checked baggage fee of $25 per bag, per segment, per person will apply for the first two bags checked. Additional higher fees will apply for three or more checked bags. Bags that are "Gate Checked" will incur a $35.00 fee.
Click here to view our Baggage Policy.
Click here to see a complete list of Airport Ticket Office hours of operation.

Airport Check-In:
Please check in at the airport ticket counter location noted on the itinerary portion of the confirmation. Allegiant Air recommends arriving at the airport 2 1/2 hours prior to your scheduled departure.

You must check in at the ticket counter at least 45 minutes prior to your scheduled departure time; if you do not, your reservation for that segment is subject to cancellation.
You must be in the boarding area 30 minutes prior to departure. The aircraft doors will close 10 minutes prior to scheduled departure. A valid government issued photo identification, such as a driver license, state identification card or passport, is required upon check-in for any passenger over the age of eighteen (18).

Pre-purchased seats will be held for you until 60 minutes prior to scheduled departure time. Failure to check in at least 60 minutes prior to scheduled departure may result in loss of seat assignment and forfeiture of pre-purchased seat fee.

Airport Security:
Aviation security is extremely important for your safety and that of your fellow travelers. As you prepare to depart on your trip, please keep security foremost in your mind. DO NOT accept any items from unknown persons to carry with you. Keep your luggage in your immediate control at all times.

DO NOT allow anyone to tamper with your luggage.

If your bags have been outside of your immediate control for any reason, or if anyone has given you something to carry on this flight, NOTIFY AN ALLEGIANT AIR REPRESENTATIVE for proper clearance of your belongings before your flight.

Baggage:

Passengers wishing to check luggage will be charged a "Pre-Paid" or "Airport Check In" per person, per bag, per segment Baggage Transport Fee. All Baggage Transport Fees are non-refundable. Each ticketed passenger is allowed a maximum of two (2) checked bags, not to exceed of 50 lbs. each and outside dimensions (L+W+H) not to exceed 80 inches. Bags in excess of two (2) and/or exceeding weight or size limitations are subject to additional charges.

Each ticketed passenger is also allowed one carry-on bag plus one personal item, such as a purse, briefcase or laptop computer. The carry-on bag can measure up to 9" high, 14" wide and 22" long.

As a reminder, airlines are not liable for items such as jewelry, cash, electronics, negotiable and business documents, prescription drugs, auto or house keys, or irreplaceable photographs in checked baggage. These should be carried on with you.

Claims for delayed or damaged bags or contents within must be made at the airport within 4 hours of flight arrival time at the destination city. No claims for damaged contents will be taken if there is no evidence of external damage to the luggage. Luggage by nature is designed to protect its contents and provide suitable protection for the contents of the luggage. Allegiant Air is not responsible for, and no claim will be taken for, any damage that does not impair this ability.

Allegiant Air is not responsible for any damage caused by normal wear and tear on the luggage. Please review a copy of Allegiant Air's Luggage Liability Limitations located on our website for a complete listing of liability limitations for checked and carry-on luggage.

As of September 27, 2006, customers are prohibited from taking liquids, gels, and/or aerosols through the passenger screening checkpoint into the boarding area EXCEPT one clear transparent re-sealable 1 quart (1liter) plastic bag containing liquids, gels and/or aerosols in containers of 3 oz. (90ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed and subjected to x-ray inspection separate from the passenger's carry-on bag. Liquids (to include juice) or gels for diabetic or other medical needs, medications, and baby formula and baby food in containers, if a baby or small child is traveling, not contained in a clear transparent re-sealable 1 quart (1liter) plastic bag or over 3 oz. (90ml) can be carried onboard but must be declared to the TSA at the screening checkpoint. Breast milk is in the same category as liquid medications. A mother flying without her child will be able to bring breast milk through the checkpoint, provided it is declared prior to screening.

Please review U.S. Department of Transportation Consumer Notices regarding your consumer rights and limitations of liability at www.allegiantair.com (Allegiant Air's Contract of Carriage).

Thank you for purchasing Allegiant Air Travel. For questions or changes concerning your reservation, call 1-702-505-8888.