BASIC FUNCTION:

Flight Attendants are responsible for the security, safety and comfort of passengers, from pre-boarding the aircraft until they arrive at their final destination. As such, Flight Attendants are on the “front lines” in providing quality service to their customers and representing Allegiant Airlines to the public. Just as important, Flight Attendants contribute to the smooth functioning of the business by accurately accounting for passengers and the goods required to serve them.The position responsibilities are preformed in accordance with the dictates of the FAA. In addition, certain duties are assigned to satisfy mandates of the TSA. These standards are clearly articulated during training, as well as, in the ongoing performance of the job.

PRINCIPAL RESPONSIBILITIES AND ACTIVITIES:

a).  Perform pre-boarding security checks of aircraft, passengers and carry-on baggage.
b).  Provide support to other crew members and leadership, direction, and assistance to
      Passengers in accordance with government regulations.

a).  Conduct pre-flight safety checks of cabin area.
b).  In routine situations, ensure that passengers are seated and carry-on baggage is stored
      properly; advise passengers and confirm compliance with safety regulations and procedures.
c).  During unusual conditions (such as decompression, turbulence, mechanical malfunction,
      medical emergencies, or unlawful acts by passengers) take action to maximize the safety
      of passengers and crew.

a). Sell and serve food, beverage and goods to all passengers.
b). Attend to special needs of any passengers.
c). Communicate with passengers, individually and via intercom, on information related to their
     travel.

a). Ensure that galleys are stocked with food and serving items for trip.
b). Document and file all reports, such as inventory and trip reports, as required.
c). Complete international paperwork, as required.

  1.    Initial/Pre-Employment
         a). Successful completion of four and one-half (4 1/2) weeks minimum new hire training
              program,
              with a minimum of five (5) hours of Initial Operating Experience.
         b). Trainee must maintain a ninety (90) percent or above average on all written and oral
              exams, and successfully perform the physical requirements of the job, including emergency/
              evacuation drills.
         c). Class hours may include nights and weekends.

NOTE: Trainees will be offered employment and put on payroll upon successful completion of the entire training program. No Salary is paid during training, although trainees are paid a per diem to cover miscellaneous expenses during that time.

  2.      Recurrent/Ongoing
           a).  During Recurrent Emergency Training and all Requalification Training, the Employee is
                 required to actively participate in simulated emergency situations and physically operate
                 aircraft emergency equipment.
           b).  Any additional requalification, differences, and transition training will be provided as the
                 Company deems necessary.

               5.   Relocation is at the expense of the applicant

REPORTS TO: Base Coordinators

SUPERVISES: N/A

INTERACTIONS: Customers; Allegiant Air Employees; Vendors

REQUIREMENTS & QUALIFICATIONS:

Education: High School diploma or equivalent; college course work or degree an asset

Experience: Minimum 1 year direct customer service preferred

Knowledge: The ability to react quickly using good judgment

Position from which an employee could be promoted into this position:  Base Coordinator

Working conditions: Airport/Aircraft Environment

Irregular Hours. Work schedules are bid on monthly. Length of duty period may be scheduled up to fourteen (14) hours and rescheduled as allowed by the FAA Regulations, with augmenting. Often work weekends & holidays.

Changeability of Schedule: New flight attendants may be placed on “Reserve” status, which requires the Employee to be on call. Any flight attendant who is on Reserve must be able to arrive at the Crew Operations check-in area within one hour of a call from Crew Services. Any flight attendant who is on Reserve may also be required to be on “Ready Reserve,” which means being at the airport, in uniform, for a specified duty period.

Variable Locales: Travel in varying climatic conditions and different time zones are the norm. May be required to relocate residence based on the needs of the Company.

Environmental Factors: Changes in pressurized cabin altitude (sea level to 39,000 feet).
Variable positive and negative “G” loads. Occasional turbulence in flight. Works in confined spaces or aircraft aisles and galleys.

Customers: In continuous contact with the public, which may include unaccompanied minors, ill injured, and incapacitated passengers; or on occasion disorderly, inebriated and/or irate individuals.

Physical demands:  Good general health, with no condition that would be adversely affected by flight;
Physically fit; able to push/pull cart/boxes in excess of 75 pounds; Professional appearance and demeanor; neat and well-groomed in uniform.

Compensation and Benefits:
1).  Flight attendants are exempt employees with a salary based on 75 duty/hours per month.
2).  While on Reserve status, flight attendants are guaranteed seventy-five (75) hours per month based
      upon availability.
3).  Per Diem is paid “time away from base” at an hourly rate beginning one hour prior to departure and
      continues until fifteen minutes after arrival.
4).  Various benefits, including medical, dental, and travel benefits, are available; eligibility is generally determined by length of service

 

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