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Answers to our most commonly asked questions and other important information you need to know.
Manage My Travel
Check-in, confirm or add your seat selection, add bags and/or modify your travel.
Reservations & Ticketing
Creating, modifying and canceling reservations, purchasing tickets on and offline, confirmations and boarding passes.
An interactive map of all of the cities we fly to and from.
Flight Status & Alerts
Check flight departure and arrival information as well as subscribe to text flight notifications.
Our guidelines for flying with checked bags, carry-ons and personal items.
Seating, Checking-In & Boarding
Our seating policies and procedures, checking-in before your flight and boarding your flight.
Traveling with Children
Everything you need to know to fly with babies, children and teenagers.
Other Special Needs Passengers
Customers of size, customers with disabilities, allergies or who need oxygen concentrators, expectant mothers and more.
Traveling with Pets
What you need to know to fly with your pet or service animal in the cabin.
In Flight Refreshments & Services
Information on your in flight food and beverage options and other services.
Airline, Aircraft & Airports
Details on the aircraft we fly and other information about our airline and the airports we service.
Join our Email List
Travel Info / FAQs
Bags, Seats & Boarding
View / Update Trip
Policies, Terms & Legal
Contract of Carriage
Terms and Conditions
Baggage Limitation of Liability
Customer Service Plan
Tarmac Delay Contingency Plan
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