High Call Volume: Change or cancel your trip online with no change/cancellation fees.
Everyone is required to wear a face covering at all times when traveling. Customers may use their own masks or the mask provided in Allegiant’s complimentary health and safety kits. Those with exempting medical conditions must provide documentation from a medical physician to the gate agent one hour prior to departure.
Prior to travel, check with local governments and airports for guidance on local or state-specific travel restrictions and related policies. Note that New York State has issued an emergency travel advisory that requires people traveling from designated states to complete a traveler form. If traveling to New York State, it’s recommended that you complete the form ahead of time and save the email confirmation to show upon arrival. Paper forms will also be available at New York State airports.
Allegiant is in constant contact with the Centers for Disease Control (CDC), US Department of Homeland Security / TSA and the US Department of Transportation, and they have made no recommendations for domestic airlines to alter service at this time.
Customers with reservations may make a one-time change to their travel plans without incurring change or cancel fees. Changes and cancellations can now be made directly by visiting Manage Travel.
For cancellations, the following options are available to you:
- You may change your flight to any other scheduled Allegiant flight(s) at no additional cost. You may be charged or credited for fare differences.
- You may cancel your reservation and receive a full credit in the form of an Allegiant voucher for future travel, which is good for two years from the date of the initial reservation.
- You may contact our Customer Care Center at 702-505-8888 for other options.
For reservations purchased with a hotel, car, voucher, or promotional code, our team will need to assist you. Please contact us at 702-505-8888. You may also contact us via email by visiting https://www.allegiantair.com/customer-request-assistance.
To expedite your request, please provide your confirmation number, email address on file, and whether you would like to cancel or change your itinerary. If you would like to change your travel date(s), include the new date(s). The change/cancellation policy currently in place will be honored as long as your request is made prior to your flight departure time. We appreciate your patience.
Be aware that airport ticket counter staff will not be able to make itinerary changes or cancellations.
Allegiant does not use third parties or travel agencies to process changes or cancellations to existing itineraries. An Allegiant team member will not request credit card information when making these adjustments.