High Call Volume: Change or cancel your trip online
Federal law requires every person to wear a face covering at all times when traveling. Face coverings must be made of a solid material, fully cover the mouth and nose, fit snugly against the face, and be secured under the chin. Prohibited coverings include those with exhalation valves, holes (such as lace or mesh), neck gaiters, and bandanas. Face shields may be worn in addition to a face covering, but not as an alternative.
Customers may use their own masks or the mask provided in Allegiant’s complimentary health and safety kits, which are available upon request. Learn more here.
In accordance with current CDC and FAA guidelines for domestic airlines, Allegiant does not require our customers to be vaccinated or show proof of a negative test in order to fly with us.
Prior to travel, check with local governments and airports for guidance on local or state-specific travel restrictions and related policies.
Allegiant is in constant contact with the Centers for Disease Control (CDC), US Department of Homeland Security / TSA and the US Department of Transportation, and they have made no recommendations for domestic airlines to alter service at this time.
Effective May 1, 2021: To accommodate the continued need for flexibility due to COVID-19, Allegiant's change/cancel fee has been temporarily reduced to $25 per person, per flight segment. A flight segment is one takeoff and one landing. Most changes and cancellations can now be made directly via visiting Manage Travel.
For reservations purchased with a hotel, car, voucher, or promotional code, our team will need to assist you. Please contact us at 702-505-8888. You may also contact us via email by visiting https://www.allegiantair.com/customer-request-assistance.
To expedite your request, please provide your confirmation number, email address on file, and whether you would like to cancel or change your itinerary. If you would like to change your travel date(s), include the new date(s).
Be aware that airport ticket counter staff will not be able to make itinerary changes or cancellations.
Allegiant does not use third parties or travel agencies to process changes or cancellations to existing itineraries. An Allegiant team member will not request credit card information when making these adjustments.