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Tarmac Delay Contingency Plan
If the aircraft is delayed on the tarmac with no opportunity for passengers to deplane, the following contingency plan to ensure we meet our customers’ essential needs will apply.
- For flights arriving at a U.S. airport (including diverted flights), Allegiant will not permit its aircraft to remain on the tarmac for more than three (3) hours in the case of domestic flights or four (4) hours in the case of international flights without allowing passengers the opportunity to deplane, unless:
- The pilot-in-command determines that deplaning passengers at a suitable disembarkation point would jeopardize passenger safety or security, or there is a safety- related or security-related reason (e.g. weather, a directive from an appropriate government agency) why the aircraft cannot leave its position on the tarmac to deplane passengers; or
- Air traffic control advises the pilot-in-command that proceeding to a suitable disembarkation point in order to deplane passengers would significantly disrupt airport operations.
- For flights departing from a U.S. airport, Allegiant will begin to return its aircraft to a suitable disembarkation point no more than three (3) hours in the case of domestic flights or four (4) hours in the case of international flights after the main aircraft door has closed for the purpose of allowing passengers the opportunity to deplane, unless:
- The pilot-in-command determines that deplaning passengers at a suitable disembarkation point would jeopardize passenger safety or security, or there is a safety- related or security-related reason (e.g. weather, a directive from an appropriate government agency) why the aircraft cannot leave its position on the tarmac to deplane passengers; or
- Air traffic control advises the pilot-in-command that returning to a suitable disembarkation point in order to deplane passengers would significantly disrupt airport operations.
- For all flights, Allegiant will provide adequate food (e.g. snack foods such as pretzels or granola bars) and water or other non-alcoholic beverages no later than two (2) hours after the start of the tarmac delay in the case of a departing flight, or after the aircraft touches down in the case of an arriving or diverted flight, unless the pilot-in-command determines that safety or security considerations preclude such service.
- For all flights, Allegiant will provide comfortable cabin temperatures and operable restroom facilities, as well as adequate medical attention if needed, during a tarmac delay.
- For all flights, Allegiant will provide passengers notification regarding the status of the tarmac delay when the delay exceeds 30 minutes, including the reasons for the delay if known. Allegiant may provide subsequent updates, including flight status changes, as Allegiant deems appropriate.
- For all departing flights and diversions, each time the opportunity to deplane exists at a suitable disembarkation point, Allegiant will provide passengers on the delayed flight timely notification that they have the opportunity to deplane from the aircraft when it reaches a suitable disembarkation point.
- Allegiant ensures that its Tarmac Delay Contingency Plan has been coordinated with the following entities:
- Airport authorities (including terminal facility operators where applicable) at each U.S. large hub airport, medium hub airport, small hub airport, and non-hub airport that Allegiant serves, as well as its regular U.S. diversion airports;
- U.S. Customs and Border Protection (CBP) at each large U.S. hub airport, medium hub airport, small hub airport, and non-hub airport that is regularly used for Allegiant’s international flights, including regular U.S. diversion airports; and
- The Transportation Security Administration (TSA) at each U.S. large hub airport, medium hub airport, small hub airport, and non-hub airport that Allegiant serves, including regular U.S. diversion airports.
This coordination includes the ability to share facilities and make gates available at the airport in an emergency.
- Allegiant has sufficient resources to implement this plan.