About Allegiant's Baggage Policy

Baggage

About the process for boarding with a battery operated device.show details

Battery powered mobility devices (wheelchairs/scooters, etc.) will be checked at no additional charge at the ticket counter or gate and transported if the cargo compartment is large enough and if all federal HAZMAT safety regulations are satisfied.

Additionally, it is recommended that all removable parts (i.e., cushions, arm or leg rests, and side guards) be stowed in an overhead bin or under a seat if the parts fit and also meet all FAA safety requirements for onboard stowage.

In some situations, it will be necessary to remove the battery from the passenger’s wheelchair or other mobility device, and to package it separately:

• Any spillable battery contained in a wheelchair that cannot be loaded, stowed, and secured and unloaded in an upright position
• Any battery that is not securely attached to a wheelchair

Proper labeling of battery cables and/or providing detailed disconnection and reconnection directions will assist ground personnel at the departure or destination city to easily disconnect/reconnect the battery to the wheelchair/scooter.

Click here to download the wheelchair description form.

Wet Cell (Spillable) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a wet cell (spillable) battery, it can be carried as checked baggage, provided:

• Visual inspection reveals no obvious defects
• Battery is securely attached to the mobility device
• Battery housing provides protection from damage
• Terminals are protected from short circuits
• Battery cables disconnected, unless protected from accidental activation
• Loaded, stowed, secured and unloaded in an upright position
• When it is not possible to store in an upright position, the battery will be removed, placed in a protective battery box, as required by federal HAZMAT safety regulations, and loaded into the cargo compartment of the aircraft at no additional charge.

Dry Cell (Non-Spillable) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a non-spillable (gel cell, absorbed electrolyte) battery or a dry cell sealed battery, it can be carried as checked baggage, provided:

• Visual inspection reveals no obvious defects
• Has an effective means of preventing accidental activation, such as:
  • Key turned to “Off” and removed
  • On / Off Switch in the “Off” position
  • Turning a kill switch
  • Removing a power arm
• Battery is securely attached to the wheelchair or mobility aid
• Battery housing provides protection from damage
• If these criteria cannot be met the following must occur:
  • Cables disconnected
  • Protected from short-circuiting (by placement in original retail packaging or otherwise insulating the terminal e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch)
  • Removal of battery from device

Lithium-Ion (Li-ion) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a lithium-ion (Li-ion) battery, Allegiant personnel must be able to determine that the battery is approved for transportation and must meet specific criteria, such as:

• Have a means of preventing accidental activation (key turned to “off” and removed, on/off switch in the “off” position, etc.) or possible short-circuiting
• Show no signs of any defects
• Securely attached to the mobility aid
• Labeled, or provide documentation showing the battery has been proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part lll, Sub-section 38.3
• For mobility aids where the lithium-ion battery is installed as an essential part of the device, there is no watt hour limit for the battery

If your device is specifically designed to allow its battery to be easily removed (i.e. a collapsible scooter, etc.), the battery must be:

• Carried onboard to be stowed in the cabin
• Protected from short-circuiting (by placement in original retail packaging or otherwise insulating the terminal e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch)
• Labeled, or provide documentation showing the battery has been proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part lll, Sub-section 38.3
• Passengers are allowed to transport two (2) spare batteries less than 100 watt hour ( Wh) each in carry-on baggage

Lithium Metal (non-rechargeable lithium) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a lithium metal battery, it is forbidden for travel in these devices.

Other Assistive Devices

Other assistive devices, such as walkers, canes, crutches, CPAP machines, etc., that can be stowed in compliance with FAA safety regulations, will not be counted toward your one carry-on plus one personal item limit. If an assistive device cannot be stored safely in the cabin, we will tag your device and transport it in the cargo compartment.

Are there items I am restricted from bringing in my luggage? Can I pack liquid in my carry-on bag?show details

The Transportation Security Administration (TSA) has an approved list of items that can be packed in your checked luggage or brought on board in your carryon bag. Please contact TSA at 1-866-289-9673 or visit the TSA website.

You can also view the Restricted Articles page for more information about items you can bring with you.

Hazardous materials are forbidden

Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, large (greater than 100Wh) lithium batteries, and radio-pharmaceuticals.

Traveling with a Portable Electronic Device (PED)?

Consumer portable electronic devices containing lithium-ion or lithium metal batteries such as Laptops, Cell/Smart Phones, Electronic Cigarettes, Tablets, Hand-held games, Camcorders, Watches, Calculators, Spare Lithium Batteries, etc. are not permitted in checked baggage. These devices must be transported in carry-on luggage or on your person.

Traveling with prescription drugs?

Please carry your medicine in the bag you bring onboard.   Allegiant does not accept liability for the loss or delay of medicine in checked baggage.  Read the TSA guidelines for clarification on traveling with liquids and medication.

Bringing an e-cig, vaping device, or other electronic smoking equipment?

Federal regulations prohibit the carriage of electronic smoking devices in checked baggage. Passengers may transport such devices on their person or in carry-on baggage; however, such devices may not be charged onboard the aircraft, nor may they be used.

Can we bring Electric Skateboards / Balance Gliders / Hoverboards?

Allegiant will not accept for transport electric skateboards, balance gliders, hoverboards, or self-balancing boards of any type which use lithium metal or lithium ion batteries in either checked or carry-on baggage.  This is due to hazardous materials restrictions.

How do I transport spare lithium batteries?

Spare (uninstalled) lithium ion and lithium metal batteries must be carried in carry-on baggage only.

• Spare batteries must be protected from damage and short circuit (i.e., the terminals must not come in contact with other metal)
• Protection methods include: leaving the batteries in their retail packaging, covering battery terminals with electrical tape, using a battery case, using a battery sleeve/pocket in a camera bag, or putting them snugly in a plastic bag or protective pouch.  For further information, please visit: faa.gov

If you are unsure whether the item you wish to pack in your luggage or carry on your person is hazardous, please contact an Allegiant representative.

Can I bring my rollaboard suitcase as a carry-on bag?show details

Yes!  You may bring a small suitcase as your carry-on as long as it is within Allegiant’s size and quantity limits. Fees apply.

The carry-on bag exterior dimensions must not exceed 9 in. x 14 in. x 22 in. (22.9 cm x 35.6 cm x 55.9 cm).  
This measurement includes wheels, pockets, handles and decorations. The carry-on bag must be placed in the overhead compartment.

Can I send cargo?show details

No, Allegiant does not transport cargo.
All baggage must accompany a passenger on the flight.

The maximum allowable weight per checked bag is 99lbs.

Can I still bring a carry-on bag if I also have a stroller and a purse?show details

Yes, each passenger may bring one carry-on bag and one personal item in addition to necessary medical and assistive devices (including strollers), one jacket or coat, a small umbrella, food for consumption en route and/or a diaper bag.   There is a fee to bring a carry-on bag which must not exceed the maximum carry-on bag size.

Can I take a stroller and car seat to the boarding gate?show details

One (1) infant stroller and one (1) infant or child safety seat will be checked at the ticket counter for each fare–paying passenger at no charge.

Alternately, each fare-paying passenger is allowed to take one stroller and one car seat to the boarding gate.  If the stroller or car seat is taken to the gate, it will be "Gate Checked". This means that it will be stowed in the cargo hold of the aircraft and can then be picked up at gate side upon reaching the aircraft's final destination.

Can I transport fireworks?show details

No. Fireworks are on TSA's Prohibited Items list which can be found online at the TSA website.

Can I travel with a firearm?show details

Allegiant allows firearms to be transported using the following guidelines:

1. All customers must declare their firearm at time of check-in.
2. Firearms and ammunition cannot be carried on-board the aircraft and are accepted in checked baggage only.
3. All firearms must be unloaded.
4. Firearms must be unloaded and encased in a locked, hard-sided container and must be able to withstand normal baggage handling without damaging the firearm or other baggage.
   • Rifle (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
   • Shotgun (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
   • Handgun (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
5. Small-arms ammunition intended for sport or hunting are accepted only if carried in a locked, hard-sided checked bag.
6. Ammunition must be in the manufacturer's original container, or equivalent fiber, wood, or metal container specifically designed to carry ammunition. This carrier must provide sufficient cartridge separation.
7. The following are per person limitations on ammunition:
   • The total gross weight of the ammunition cannot exceed eleven (11) pounds per passenger.
   • One locked, hard-sided handgun case (with only 1 unloaded handgun inside) will be accepted for each paying passenger.
   • One locked, hard-sided shotgun case (with maximum 2 unloaded shotguns inside) will be accepted for each paying passenger.
   • One locked, hard-sided rifle case (with maximum 2 unloaded rifles inside) will be accepted for each paying passenger.

Does Allegiant offer military discounts?show details

Yes! Please visit Allegiant Honors for details about military discounts.

Examples of additional items that are allowed on the aircraft, in addition to the free baggage allowance, include:show details

1. Food items for immediate consumption
2. Mobility aids or assistive devices, such as wheelchairs, walkers, canes, crutches, strollers, etc.
3. One box or bag of duty free merchandise
4. A coat or jacket
5. An umbrella
6. One item of reading material
7. A diaper bag

How do I report damaged baggage?show details

Please visit your airport Allegiant Baggage Service Office to complete a Damaged Baggage Report within (4) hours of arrival time. If you were unable to report checked baggage issues at the airport, click here to email us about Damaged Baggage.

How do I report lost baggage?show details

Please visit your airport Allegiant Baggage Service Office to complete a Delayed Baggage Report within (4) hours of arrival time. If you were unable to report checked baggage issues at the airport, please click here to email us about Baggage Missing.

If you think you may have left an item behind on the plane or in the terminal, please complete this Lost and Found request form.

I carry a big purse. Will I be charged a fee to bring that on board or can it count as my personal item?show details

All carry-on and personal items must fit within Allegiant’s luggage dimensions and may be verified prior to boarding.  Please measure your bags carefully, including exterior wheels, pockets, and decoration.

Personal items which do not fit completely underneath a seat may be considered a carry-on bag and passengers will be charged accordingly.  Excess and oversize bags may be gate checked.

The personal item must not exceed exterior dimensions of 7 in. x 15 in. x 16 in. (17.8 cm x 38.1 cm x 40.6 cm) and must be placed under the seat.
The carry-on bag’s exterior dimensions must not exceed 9 in. x 14 in. x 22 in. (22.9 cm x 35.6 cm x 55.9 cm).

I have filed a baggage claim, what are the next steps?show details

Our system baggage team works around the clock to ensure customer issues are resolved.
Please allow up to 45 days from submission to process your request.
Correspondence for claims including: receipt of documents & receipts, baggage disputes, etc. will be communicated via email.

I use a walker/cane. Will I have to pay to bring it with me?show details

No.  There is not a fee to travel with required medical or assistive devices such as walkers, canes, and strollers.

If I have a stroller, do I have to pay for that? Can I pick it up at the gate/jetway at my destination?show details

There is not a fee to gate check a stroller.  Strollers will be delivered to the gate/jetway upon arrival.

If I have to check my carry-on bag at the gate or jetway, can I pick it up at the jetway on arrival?show details

With the exception of assistive/mobility/medical devices and strollers/car seats, all gate-checked bags and items will be delivered to baggage claim at the arrival airport.

If I have to check my carry-on bag in the hold, how can I guarantee it will be on board?show details

Per government regulations Allegiant is required to transport your baggage on the same flight as you travel.  In the unlikely event your luggage does not arrive in your destination, Allegiant will make every attempt to reunite you with your bags as soon as possible.

Is there a fee to bring a checked bag or a carry-on bag?show details

Yes.
You can choose how you want to bring your luggage - either as checked baggage, a carry-on or both.
For a complete list of services and fees, click here.

Is there an advantage to paying for my bags in advance?show details

Yes!  Passengers are encouraged to save money by paying for all baggage, whether carry-on or checked baggage, in advance of arrival at the airport.

You can prepay for your luggage and carry-on bags when you book your airline tickets.

You can also add bags, reserve seats, and upgrade to priority access by visiting Manage Travel or downloading the Allegiant App for iPhone or Android at any time, as long as you have not already checked in at the airport or printed your boarding pass.

Baggage fees are higher at the airport.

My bag was delayed. How do I submit receipts for interim expense reimbursement?show details

You can mail, email, or fax your receipt(s) to include:

1. the date of purchase
2. items purchased
3. total amount.
4. your flight confirmation number
5. your current mailing address.

by mail:
System Baggage Services
PO Box 371477
Las Vegas, NV 89137

by email: System.Baggage@allegiantair.com

via FAX: 702.853.4267

My carry-on bag’s total dimensions fit within the total dimensions allowed, but not exactly the same. Can I still bring it on board?show details

For your safety, all carry-on and personal items must fit completely underneath a seat or in the overhead bin space and must not exceed the specified baggage dimensions which may be verified prior to boarding.

The carry-on bag exterior dimensions must not exceed 9 in. x 14 in. x 22 in. (22.9 cm x 35.6 cm x 55.9 cm).   This measurement includes wheels, pockets, handles and decorations. The carry-on bag must fit in the overhead compartment.

The personal item must not exceed exterior dimensions of 7 in. x 15 in. x 16 in. (17.8 cm x 38.1 cm x 40.6 cm) and must be placed under the seat.

What are some examples of a Personal Item?show details

1. Male or female purse
2. Briefcase
3. Laptop computer
4. Camera case
5. Portable electronic devices of similar or smaller size to items listed above
6. The exterior dimensions for a personal item must not exceed 7" H X 15" W X 16" D (this measurement includes wheels, pockets, handles and decorations).
7. The personal item must be placed under the seat in front of you.
8. An oversized personal item may be considered a carry-on bag (fees apply).  Please measure your bags carefully.

What are the requirements for traveling with my Smart Bag/Luggage?show details

A. Carry-on Baggage:

• Luggage is within Allegiant size limitations (link to size limits)
• Lithium battery does not exceed 100 watt hours (Wh)
• Any signal transmitting capabilities must be able to be turned off and comply with portable electronic device (PED) restrictions in the Safety Information Card

B. Checked Baggage:

• Lithium battery must be removed and carried in the aircraft cabin
• Lithium battery does not exceed 100 watt hours (Wh)

If the Smart Bag does not meet the above safety requirements it will be refused at check-in, and it will be the passenger’s responsibility to arrange for the storage or disposal of such items prior to boarding.

All current requirements on the carriage of lithium batteries apply to the carriage of Smart Bags.

What are the restrictions and requirements for carry–on baggage?show details

Carry-on Bags and Personal Items must comply with the following baggage regulations:

1. 1+1 Rule:  Per TSA guidelines, each passenger is allowed to carry on the aircraft one carry-on bag (fees apply) plus one personal item.
2. The carry-on bag exterior dimensions must not exceed 9 in. x 14 in. x 22 in. (22.9 cm x 35.6 cm x 55.9 cm).     The carry-on bag must be placed in the overhead compartment.
3. The personal item must not exceed exterior dimensions of 7 in. x 15 in. x 16 in. (17.8 cm x 38.1 cm x 40.6 cm) and must be placed under the seat.
4. These measurements include wheels, pockets, handles and decorations.   Please measure your bags carefully.
5. In addition, passengers may bring mobility aids or assistive devices, necessary medical equipment such as diabetic supplies, a coat, jacket, diaper bag, or umbrella onboard the aircraft without charge.
6. Visit the TSA Web site for more information about traveling with liquid. As of September 27, 2006, customers are prohibited from taking liquids, gels, and/or aerosols through the passenger screening checkpoint into the boarding area EXCEPT one clear transparent re-sealable 1 quart (1liter) plastic bag containing liquids, gels and/or aerosols in containers of 3.4 oz. (100ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed and subjected to x-ray inspection separate from the passenger's carry-on bag. Liquids (to include juice) or gels for diabetic or other medical needs, medications, and baby formula and baby food in containers, if a baby or small child is traveling, not contained in a clear transparent re-sealable 1 quart (1liter) plastic bag or over 3 oz. (90ml) can be carried onboard but must be declared to the TSA at the screening checkpoint. Breast milk is in the same category as liquid medications. A mother flying without her child will be able to bring breast milk through the checkpoint, provided it is declared prior to screening.

 

What are the restrictions and requirements for checked baggage?show details

• Each checked bag may weigh up to 40 lbs. (18 kilos) and must not exceed eighty (80) linear inches in height + width + depth (203 cm).
• Each passenger may bring up to 5 pieces of checked luggage. Up to 4 bags per person may be reserved online. Passengers wishing to check luggage will be charged a baggage fee.
• Additional fees will be applied for sporting equipment, excess baggage, overweight and/or oversize checked bags.
• No baggage weighing more than 99 lbs. will be accepted.

Reminder: Save money by reserving your checked and carry-on baggage online at the time of booking or by visiting Manage Travel once a reservation has been made.
Review Allegiant's Luggage Limitations of Liability

What happens if I board and there isn’t room for my carry-on luggage?show details

In the case that your bag is oversized and/or there is not room on board the aircraft for your carry-on bag, your bag will be gate-checked and you will be able to retrieve it at baggage claim at your destination airport.  
If your bag is gate-checked, we recommend you remove any valuables, keys, electronics, medications, fragile items, and items you may need during the flight. 

What kind of car seat or child restraint device is acceptable?show details

Convertible-type car seats designed for forward or backward installation in a forward-facing aircraft seat. Many of these carry the FMVSS.213 insignia and/or language indicating that they are "approved for use in motor vehicles and on aircraft." Any child restraint device manufactured between January 1, 1961 and February 25, 1985, must have the following label: "This child restraint device conforms to all applicable federal motor vehicle safety standards." Any child restraint device manufactured since February 26, 1985, must have both of the following labels: "This child restraint device conforms to all applicable federal motor vehicle safety standards" and "This restraint is certified for use in motor vehicles and aircraft." Child seats are not permitted in exit rows

Please view Airline, Aircraft & Airports for minimum and maximum seat widths by aircraft type.

What type of sporting equipment can I bring when I travel?show details

Each piece of sporting equipment will be considered a checked bag with all applicable fees applied per person, per bag, per segment. All Baggage Fees are non-refundable. Applicable fees will be applied for those bags exceeding the 40 lbs. weight limit and eighty inches size limits. The total number of bags allowed may not exceed 5 per passenger. No baggage more than 100 lbs. will be accepted.
When in a container acceptable to Carrier, the following sporting equipment will be accepted for transport:

1. Bowling bag, including ball and shoes;
2. Golf bag (in a hard-sided golf bag carrying case provided by the passenger), including clubs, balls, and shoes;
3. Hockey stick;
4. Hockey equipment;
5. Rifle (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
6. Shotgun (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
7. Handgun (unloaded and encased in a locked, hard-sided container acceptable to Carrier for withstanding normal checked baggage handling without sustaining damage to the firearm);
8. Fishing tackle box and fishing rod, so long as the rod is encased in a cylindrical fishing rod container suitable to Carrier for withstanding normal checked baggage handling without sustaining damage to the rod;
9. Snow ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of skis or one (1) snow board, one (1) pair of ski boots, and one (1) pair of ski poles;
10. Water ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of water skis and one (1) life preserver;
11. Skateboard in a container or case acceptable to Carrier;
12. Archery equipment, including a bow, arrows, and an average size target (large target stands cannot be accepted), so long as the bow and arrows are encased in a container acceptable to Carrier for withstanding normal baggage handling without sustaining damage to the equipment.
13. Scuba equipment, provided air tanks are empty and all accompanying equipment (BCD, mask, flippers, weight belt, etc.) are encased together in a container acceptable to Carrier.

Where can I find items left on a plane or in the terminal?show details

Items found in the terminal or on the aircraft are turned into the local baggage service department. All lost articles are logged and held at the local baggage office until the passenger claims them, or makes arrangements to have them shipped at the owner's expense. All items found in the Lost & Found inventory are held for thirty (30) days. After that time, unclaimed items are forwarded to System Baggage Service for salvage. All high value items are locked in a secure area whenever possible to reduce the possibility of theft. All passengers with Lost & Found issues are asked to go to the airport where the articles were lost. Passengers may also complete a lost item form by clicking here.