Passengers with Special Needs

Service Animals

Allegiant welcomes passengers traveling with a fully task-trained service animal. A service animal is a dog, regardless of breed or type, that is individually trained to do work or perform task for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

We have partnered with Open Doors Organization (ODO), a non-profit disability advocacy group, to streamline the completion of the required U.S. Department of Transportation Service Animal Transportation form. ODO provides the option to complete the required form online through their Service Animal Forms Portal (SAFP).

Warning: It is a Federal crime to make materially false, fictitious, or fraudulent statements, entries, or representations knowingly and willfully on this form to secure disability accommodations provided under regulations of the United States Department of Transportation (18 U.S.C. § 1001).

Notification of Travel

Allegiant requires the U.S. Department of Transportation Service Animal Transportation Form to be completed at least 48-hours prior to scheduled departure. We strongly recommend beginning the online process as soon as possible. If you do not wish to complete the required form online, a hard copy may be completed and emailed directly to Allegiant at [email protected] or mailed directly to Allegiant at:

Allegiant Air
Attn: Disabilities Team/ACAA
P.O. Box 371477
Las Vegas, NV 89137

U.S. Department of Transportation Service Animal Transportation Form

If travel is purchased within 48-hours of scheduled departure, we ask that you begin the online process as soon as possible rather than bringing your completed form to the airport. In addition, plan to arrive to the airport early to avoid any possible delays.

We recommend carrying a hard copy of the form with you when traveling. In addition, please review Allegiant’s Service Animal Guidelines prior to travel.

Allegiant’s Service Animal Guidelines

  • The behavior of all service animals will be assessed at the airport. The animal must always remain within the control of the passenger, and be securely harnessed, leashed, or always tethered to the passenger.
  • In addition, the size of the animal will be assessed to ensure the dog fits within the purchased foot space. If not, an additional seat may be required to be purchased to accommodate the dog.
  • Passengers are limited to two (2) fully trained service animals if required to perform work or tasks directly related to the passenger’s disability.
  • All animals must remain on the floor, under the seat or in the lap of the disabled passenger (if the animal visually appears to be less than approximately 30 lbs.).
  • All animals are prohibited from sitting on the seat, sitting on or eating from tray tables.
  • Allegiant only accepts for transport domestic dogs as a service animal. All animals are expected to be fully task trained to behave in a public setting. Per the Code of Federal Regulations, Title 14, Part 382 (administered by the U.S. Department of Transportation), Allegiant reserves the right to deny transport to any animal displaying disruptive behavior, such as, but not limited to:
    • Growling, snarling, biting, attempting to bite or acting in an aggressive manner
    • Running around or jumping on other passengers
    • Relieving themselves in the airport terminal or in the aircraft cabin
    • Barking excessively (other than alerting passenger as trained)

If a passenger or a fully trained service animal does not meet the above requirements and/or the requires set forth within our Contract of Carriage, Allegiant reserves the right to deny transport to the animal. Please contact us if you have questions or concerns about traveling with your fully trained service animal.

Service Animals In-Training, Law Enforcement/Search and Rescue Dogs

Allegiant welcomes service animals in-training, on-duty law enforcement/search and rescue dogs on a case-by-case basis. However, we require notification at least 72 hours in advance of scheduled departure for verification. Please note our normal animal policies are applicable and Allegiant reserves the right to deny the request without cause. Contact us at [email protected] and be prepared to provide supporting documentation attesting to the work or training status of the dog.

View the USDOT Airline Passenger with Disabilities Bill of Rights.

Passengers with Special Needs

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