Passengers with Special Needs

Service, Psychiatric Service and Emotional Support Animals

Documents for travel are available for download below, as well as additional pertinent information. Please note, Allegiant does not accept for transport pit bull type breeds, and all animals must only occupy the disabled passenger’s foot space with no encroachment on another passenger’s foot space. If the animal exceeds the disabled passenger’s foot space, Allegiant may require that the passenger purchase an additional seat to accommodate the animal's size.

Emotional Support/Psychiatric Service Animals

Allegiant welcomes for transport emotional support and psychiatric service animals in the aircraft cabin. Emotional support and psychiatric service animals assist with emotional, psychiatric, cognitive or psychological disabilities. In an effort to ensure optimum safety for you, your animal and all our customers, we require customers traveling with emotional support or psychiatric service animals to present three (3) fully completed forms to an Allegiant representative.

Form 1 - Veterinary Health Form

Must be fully completed by your veterinarian.

Form 2 – Mental Health Professional Form

Must be fully completed by your mental health professional or a medical physician treating you for an emotional or mental disability. A fully compliant letter from a mental health professional or a physician treating you for an emotional or mental disability will be accepted in lieu of the Allegiant Mental Health Professional Form (Form 2). To be fully compliant the letter must identify the passenger by name and include the same or equivalent information from the mental health professional as required by Form 2.

Form 3 – Animal Behavior & Responsibility Form

Must be fully completed by the passenger.

The three (3) completed forms MUST be presented to an Allegiant representative at least one (1) hour prior to scheduled departure at the ticket counter. Documentation must be presented for all flights, inbound and outbound.

Click here to download the required forms for an Emotional Support or Psychiatric Service Animal

For additional information, please review Allegiant’s Service, Psychiatric Service and Emotional Support Animal Guidelines below.

Service Animals

Allegiant welcomes passengers traveling with a fully trained service animal, such as those accompanying a hearing- or visually-impaired person. To assist us in determining whether an animal poses a direct threat to the health or safety of others, Allegiant requires the following documentation for travel with a fully trained service animal:

  • Trained Service Animal(s) Veterinary Health Form

Present fully completed Veterinary Health form to an Allegiant representative at check-in for each flight.

Click here to download the form for a Service Animal

For additional information, please review Allegiant’s Service, Psychiatric Service and Emotional Support Animal Guidelines below.

Service Animals In-Training, Law Enforcement/Search and Rescue Dogs

Allegiant welcomes for transport service animals in-training and on-duty law enforcement/search and rescue dogs. However, we require notification at least 72 hours in advance of scheduled departure for verification. Please note our normal animal policies are applicable. Contact us at acaa@allegiantair.com and be prepared to provide supporting documentation attesting to the work status of the animal.

Allegiant’s Service, Psychiatric Service and Emotional Support Animal Guidelines

  • Passengers are limited to one (1) emotional support/psychiatric service animal or up to three (3) trained service animals if required to perform work or tasks directly related to the passenger’s disability.
  • Existing Emotional Support/Psychiatric Service Animal forms are valid for one (1) year.
  • We strongly suggest use of a soft-sided leak-proof carrier that fits under the seat whenever the size of the animal permits.
    • The carrier may be no larger than 9”H x 16”W x 19”D
  • The animal may only occupy the foot space of the disabled passenger and is prohibited from encroaching on the foot space of another passenger. If the animal encroaches on another passenger’s foot space, the disabled passenger may be required to purchase a second seat to accommodate the animal.
  • Animals may not extend into the aisle.
  • State and local laws and regulations differ from locality to locality and it is the passenger’s responsibility to know and adhere to applicable state and local requirements concerning animals.
  • Destinations outside of the contiguous 48 United States have specific restrictions as to the type/species allowed. Please note, it is the responsibility of the passenger to determine the laws, rules and regulations of their destination and to adhere to those requirements.
  • All animals must remain on the floor, under the seat or in the lap (if the animal is no larger than a 2 year old child, less than approximately 30 lbs.) of the disabled passenger.
  • All animals are prohibited from occupying a seat, sitting on or eating off tray tables.
  • The animal must remain in the control of the passenger at all times and be leashed/harnessed to the passenger or be in a carrier at all times.
  • Passengers may occupy any seat, except an exit row or a bulkhead seat, if the animal utilizes a carrier.
  • Animals must accompany the disabled passenger and may not accompany another passenger.
  • National and state service animal registries are not recognized by the U.S. Department of Transportation. Certificates and ID cards are not acceptable as sole forms of documentation for service, psychiatric service or emotional support animals. See above regarding required forms.
  • Allegiant only accepts for transport domestic dogs, cats and miniature horses. Pit bull type breeds are prohibited from travel on Allegiant. All other animals will be evaluated on a case-by-case basis.
  • All animals are expected to be trained to behave in a public setting. Per the Code of Federal Regulations, Title 14, Part 382 (administered by the U.S. Department of Transportation), Allegiant reserves the right to deny transport to any animal displaying disruptive behavior, such as, but not limited to:
    • Growling, snarling, biting, attempting to bite or acting in an aggressive manner
    • Running around or jumping on other passengers
    • Relieving themselves in the airport terminal or in the aircraft cabin
    • Barking excessively (other than alerting passenger as trained)

If a passenger or a fully trained service, psychiatric service or emotional support animal does not meet the above requirements, Allegiant reserves the right to deny transport to the animal. Please contact us at acaa@allegiantair.com if you have questions or concerns about traveling with your fully trained service, psychiatric service or emotional support animal.

Passengers with Special Needs

About the process for boarding with a battery operated device.show details
Can I travel with liquid or compressed oxygen?show details
Does Allegiant make accommodations for passengers with peanut or other allergies?show details
Does Allegiant supply oxygen tanks for passenger use onboard?show details
How do I check in at the airport if I am traveling with an FAA approved respiratory device (POC) or medical device?show details
How do I contact the Department of Transportation to obtain a copy of 14 CFR Part 382, the rules implementing the Air Carrier Access Act?show details
How do I make a reservation for a passenger who requires Portable Oxygen?show details
How do I submit a special service request (SSR) for one or more passengers with disabilities?show details
I use a walker/cane. Will I have to pay to bring it with me?show details
I'm pregnant; will I have to purchase two seats?show details
Is there a fee to carry aboard a Portable Oxygen Concentrator or medical assistive device?show details
What are the federal regulations regarding nondiscrimination on the basis of disability in air travel?show details
What are the rules for traveling with a respiratory device?show details
What if the passenger is not able to sit upright unassisted?show details
What is Allegiant's policy for pregnant women?show details
Which type of respiratory assistance devices are approved for use onboard any Allegiant flight?show details
Will I need to purchase an extra seat if I am a passenger of size?show details