myAllegiant Rewards™ FAQs

myAllegiant Rewards™

Are there any blackout dates or locations for myAllegiant™ redemptions?show details

There are no blackout dates or locations on redemptions. Your myAllegiant™ points can be used on any flight, hotel stay, car rental, destination attraction booked through Allegiant.com including taxes and fees.

Can I apply the Buy One Get One to an existing purchase?show details

The Buy One Get One Airfare offer is not retroactive or valid for existing itineraries that have already been purchased, ticketed or flown.

Can I earn myAllegiant™ points for a Buy One Get One purchase?show details

Yes, myAllegiant™ points will be earned when the Buy One Get One itinerary is purchased with the member’s Allegiant World Mastercard®.

Can I merge the points in my account with another myAllegiant™ World Mastercard® holder?show details

No, myAllegiant™ points cannot be combined, accrued or transferred from multiple accounts except in the case of a Member with a secondary card whose points will accrue to the primary Member’s account.

Can I purchase a Buy One Get One itinerary as a gift for someone?show details

Yes, you can give your companion fare to anyone as long as the myAllegiant™ member is one of the passengers on the same itinerary.

Can I redeem myAllegiant™ points for a Buy One Get One itinerary?show details

No, myAllegiant™ points cannot be redeemed for a Buy One Get One purchase.

Can I redeem myAllegiant™ points for different types of rewards?show details

You can redeem points for Allegiant flights, hotel packages and car rentals booked through Allegiant.com. Redemptions start at just 1 point up to the full purchase price of an itinerary on Allegiant.com. You cannot redeem myAllegiant™ points on hotel only bookings.

Can I redeem points earned on my Allegiant World Mastercard® without having a myAllegiant™ account?show details

No, you need to have an account in order to redeem points. If you have an Allegiant World Mastercard®, a myAllegiant™ account was automatically created for you if you didn’t have one already. If you do not believe an account was created for you, please contact myAllegiant™ Member Services at (702) 800-2088.

Also, remember you’ll need to be logged in to your account in order to redeem points for a reward. Points can be redeemed on the payment page of Allegiant.com.

Can I save my payment method in my ‘myAllegiant™’ account?show details

Yes, you can update your payment information at any time by logging into your account at Allegiant.com. After signing in, click on “Profile” and proceed to Payment Cards section. A maximum of 4 credit cards can be stored in your Profile. You can designate one of these credit cards as Primary and the system will use it to pre-populate your payment details before a purchase.

Can I use a different payment method even though I have saved my preferred credit card in my profile?show details

Yes. During any purchase in our site you can use either the stored payment card or any other card you may have.

Do the points I earn ever expire?show details

Points do not expire, however all accrued Points in a Member’s account will be canceled and/or forfeited if the Member’s Allegiant World Mastercard® account is closed for any reason.

How do I access the benefits of my Allegiant World Mastercard®?show details

Allegiant World Mastercard® holders must either link their existing myAllegiant™ account with their Allegiant World Mastercard® or create a new myAllegiant™ account. For further instruction click here.

How do I address point discrepancies?show details

You must notify Allegiant of any point discrepancies in your account within 6 months of the posting date of the transaction for which the adjustment is sought via Allegiant.com or myAllegiant™ Member Services. Bank of America should be contacted directly for any credit card billing questions or disputes.

How do I book a Buy One Get One itinerary?show details

A Buy One Get One (BOGO) Airfare itinerary must be purchased via phone with a myAllegiant™ Member Services agent. Buy One Get One airfare cannot be purchased on Allegiant.com. For myAllegiant™ Member Services, call 702-800-2088 from 5 a.m. PT to 8 p.m. PT, Monday through Friday.

How do I contact myAllegiant™ Member Services?show details

For myAllegiant™ Member Services, call 702-800-2088 from 5 a.m. PT to 8 p.m. PT, Monday through Friday and from 8 a.m. PT to noon PT, Saturday.

How do I create a new myAllegiant™ account?show details

To create a myAllegiant™ account, Click here.

How do I earn myAllegiant™ points?show details

myAllegiant™ points can be accrued by:

• Using the Allegiant World Mastercard® for qualifying purchases as detailed in the cardholder Program Rules provided by Bank of America.

How do I know I have received my points?show details

You can check your point status online 24/7 by logging in to your myAllegiant™ account on Allegiant.com and clicking on ‘Points’. You can also contact myAllegiant™ Member Services. Please allow 6 weeks after your Allegiant World MasterCard® account billing cycle has ended for points to be credited to your account.

How do I redeem my points for rewards?show details

Members must be logged in on Allegiant.com in order to redeem points for a reward. Points can be redeemed on the payment page of Allegiant.com. Rewards can only be redeemed on Allegiant.com.

How do I update my profile information in my ‘myAllegiant™’ account?show details

You can update your account information at any time by logging into your account at Allegiant.com. After signing in, click on “Profile” and proceed to update your information.

How will I receive my tickets and travel confirmations for a Buy One Get One purchase?show details

You will get a confirmation of your purchase via email. You will not receive paper tickets in the mail.

I do not know my login information for my myAllegiant™ account. How do I retrieve it in order to log in and use my points earned on my Allegiant World Mastercard®?show details

If it’s just your password you can’t remember, click the “forgot your password?” link on the myAllegiant™ login page and enter the email address associated with your account.

If you’re unsure of the correct email address, please call myAllegiant™ Member Services at (702) 800-2088. Be prepared to provide your myAllegiant™ ID number which can be found on the front of your Allegiant World Mastercard®.

Is there any other reason that I would lose points I have earned?show details

If your Allegiant World Mastercard® account is closed for any reason, any unused points in your myAllegiant™ account will be forfeited.

The saved credit card in my Allegiant Profile is no longer current. What do I do?show details

At any point you can add, modify or delete saved credit cards in your Profile. If the name on the card has changed or the expiration date has passed, log in to your account, scroll down to the Payment Cards section and click the link to edit the card information.

What are the criteria for Buy One Get One airfare?show details

• Four or more hotel nights or seven or more rental car days must accompany the member’s flight purchase and be booked through Allegiant.
• The Member’s full itinerary must be purchased with the member’s Allegiant World Mastercard® through Allegiant and the member must be a passenger on the itinerary
• The free airfare itinerary must match the itinerary of the member/Allegiant World Mastercard® holder
• Itineraries for both tickets must be booked, purchased and ticketed at the same time through Allegiant

What do I do if I have earned points that do not appear on my account after the 6 week time period?show details

If you review your account balance and determine you were not credited points correctly for qualified purchases or other point earning transactions, please contact myAllegiant™ Member Services.

What flight benefits do I receive by holding the Allegiant World Mastercard®?show details

myAllegiant™ members receive Complimentary Priority Boarding and One Free Beverage every time they fly Allegiant when they show their Allegiant credit card to the gate agent upon boarding and/or the flight attendant upon ordering a beverage.

What if I need to cancel a Buy One Get One purchase?show details

A cancellation of any part of the purchased itinerary will result in a cancellation of the full itinerary for both the member and the companion. You can cancel your reservation within 24 hours of purchase for a full refund through myAllegiant™ Member Services. After 24 hours, purchases are non-refundable. A credit voucher good for future travel will be issued for qualifying changes/cancellations.

What if I need to cancel a reward redemption?show details

Itinerary cancellations must be in accordance with Allegiant’s standard policy. Points redeemed for itineraries which are subsequently canceled will not be returned to a member’s account but rather a credit voucher will be issued for the reward itinerary value. Such voucher will contain an expiration date based on date of issuance.

What if I need to make a change to my Buy One Get One itinerary?show details

To make changes, please call myAllegiant™ Member Services at 702-800-2088 from 5 a.m. PT to 8 p.m. PT, Monday through Friday, or Saturdays 8 a.m. PT to 12 p.m. PT.

What is Buy One Get One Airfare?show details

myAllegiant™ members have the ability to get one free companion airfare per purchased itinerary every time the qualifying criteria are met. Buy One Get One itineraries must be booked through myAllegiant™ Member Services.

Who is eligible for a Buy One Get One airfare?show details

Allegiant World Mastercard® holders with an account in good standing*.

*as defined by the Allegiant World Mastercard Program Rules from Bank of America

Who is eligible to access the benefits of myAllegiant Rewards™?show details

Individuals who are Allegiant World Mastercard® holders may participate in the myAllegiant Rewards™. Corporations, groups and other entities are not eligible to participate in the program.