Allways Rewards™ FAQs

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Allways Rewards™ Terms and Conditions

Allegiant Mastercard® Program Summary

Allways Rewards™

1. How do I create a new Allways Rewards™ account?show details
1a. I was a myAllegiant member, do I now have an Allways account?show details
1b. If I have two accounts, can I merge them?show details
1c. How do I update my personal account information?show details
1d. What do I do if I forget my password?show details
1e. How do I access my points and benefits?show details
1f. What are my points worth? What is the conversion rate?show details
1g. Do I get an account statement?show details
1h. How do I contact customer care?show details
1i. Can I save my payment method in my Allways™ account?show details
1j. Can I use a different payment method even though I have saved my preferred credit card in my profile?show details
2. How can I see how many points I have earned?show details
2a. How do I earn my points?show details
2b. Can I earn points on tickets that I purchase for other passengers?show details
2c. Will I earn points on bookings made before launch?show details
2d. How many points do I earn per transaction?show details
2e. Can I purchase points as a gift for someone?show details
2f. Can I merge the points in my account with another Allways Rewards™ account holder?show details
2g. Do I earn points on taxes and fees?show details
2h. Do discounts based on a promotion code, or use of a voucher impact the number of points I earn?show details
3. When are my points credited to my account?show details
3a. How do I know that I have received my points?show details
3b. What happens if I cancel a purchase that I was expecting to earn points on?show details
3c. How long after my purchase are my points available for use?show details
3d. What do I do if I have earned points that do not appear in my account after the 72-hour period?show details
3e. Do my points ever expire?show details
3f. What is considered activity?show details
3g. Is there any reason that I could lose points that I have earned?show details
3h. How do I address point discrepancies?show details
4. How do I redeem my points?show details
4a. Is there a minimum of how many points I can redeem at once?show details
4b. Are there any blackout dates or locations for my Allways Rewards™ redemptions?show details
4c. What can I redeem my points on?show details
4d. Can I redeem my points elsewhere?show details
4e. Can I redeem points on taxes and fees?show details
4f. Can I use my points for any extras on my booking?show details
4g. Can I use my points when I book a hotel or car through Allegiantair.com?show details
4h. What happens if I cancel a purchase for which I redeemed points?show details
5. Are there added benefits to having an Allegiant World Mastercard®?show details
5a. Where can I see all of the benefits offered to me with my Allegiant World Mastercard®?show details
5b. What flight benefits do I receive by holding the Allegiant World Mastercard®?show details
5c. As an Allegiant World Mastercard® holder, do the points I earn ever expire?show details
5d. What do I do if I have earned points with my Allegiant World Mastercard® that do not appear on my account after the 6-week period?show details
5e. How do I contact Card Member Services?show details
6. What is a Buy One Get One airfare?show details
6a. How do I book a Buy One Get One (BOGO) itinerary?show details
6b. Who is eligible for a Buy One Get One airfare?show details
6c. What are the criteria for Buy One Get One airfare?show details
6d. Can I redeem Allways™ points for a Buy One Get One itinerary?show details
6e. Can I purchase a Buy One Get One itinerary as a gift for someone?show details
6f. Can I apply the Buy One Get One to an existing purchase?show details
6g. Can I earn Allways™ points for a Buy One Get One purchase?show details
6h. How will I receive my tickets and travel confirmation for a Buy One Get One purchase?show details