AA Test - Travel Tools Page

Baggage

About the process for boarding with a battery operated device.show details

Battery-powered mobility devices (wheelchairs/scooters, etc.) will be checked at no additional charge at the gate or ticket counter. Assistive devices must be stowed in compliance with FAA safety regulations. Note that battery-operated wheelchairs and scooters cannot be stowed in the cabin per FAA safety regulations. If any assistive device is unable to comply with FAA regulations, it may be denied for transport.

All fragile and detachable parts (i.e. cushions, arm or leg rests, and side guards) should be removed and stowed within the cabin in an overhead bin.

In some situations, it will be necessary to remove the battery from the wheelchair or mobility device and to package it separately to comply with FAA safety regulations. Refer to the Mobility Aids section of our Restricted Articles list for additional information regarding battery restrictions.

If you have any questions regarding your specific device, email Allegiant’s Disabilities Team at [email protected] with detailed information.

Other Assistive Devices

Other assistive devices, such as canes, crutches, CPAP machines, etc. that can be stowed in the aircraft cabin compliant with FAA safety regulations, will not be counted toward your one carry-on plus one personal item limit. If an assistive device cannot be stored safely in the cabin, we will tag your device and safely transport it in the cargo compartment. If any assistive device is unable to comply with FAA regulations, it may be denied for transport.

Are there items I am restricted from bringing in my luggage? Can I pack liquid in my carry-on bag?show details

The Transportation Security Administration (TSA) has an approved list of items that can be packed in your checked luggage or brought on board in your carryon bag.

Please refer to the Restricted Articles table about items you can bring with you.

Hazardous materials are forbidden

Federal law (49 U.S.C. 175) forbids the carriage of hazardous materials aboard aircraft in your baggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include aerosols, flammable solids or liquids, compressed gases, bio hazards, infectious substances, corrosives, explosives, lithium batteries, magnetic, oxidizing materials, poisons and household items, radioactive materials, and other dangerous goods. Examples: paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals.

Passengers are advised to transport the following items on their person or in carry-on items and are not permitted in checked baggage. Electronic devices containing lithium-ion or lithium metal batteries such as laptops, cell phones, electronic cigarettes, tablets, hand-held games, cameras, watches, calculators, and spare lithium batteries. Medication and keys should also be kept with you. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your baggage. For further information, contact an airline representative or visit FAA Pack Safe Hazmat Restrictions

Traveling with a Portable Electronic Device (PED)?

Restrictions apply for electronic devices and batteries. Please see the Electronic Devices section of the Restricted Articles table for additional information.

Traveling with prescription drugs?

Please carry your medicine in the bag you bring onboard. Allegiant does not accept liability for the loss or delay of medicine in checked baggage.

Bringing an e-cig, vaping device, or other electronic smoking equipment?

Restrictions apply for all electronic devices containing lithium batteries. Please see the Electronic Devices section of the Restricted Articles table for additional information.

Can we bring Electric Skateboards / Balance Gliders / Hoverboards?

Allegiant will not accept for transport electric skateboards, balance gliders, hoverboards, or self-balancing boards of any type which use lithium metal or lithium ion batteries in either checked or carry-on baggage. This is due to hazardous materials restrictions.

How do I transport spare lithium batteries?

Spare (uninstalled) lithium ion and lithium metal batteries must be carried in carry-on baggage only.

Restrictions apply for all lithium batteries. Please see the Electronic Devices section of the Restricted Articles table for additional information.

If you are unsure whether the item you wish to pack in your luggage or carry on your person is hazardous, please visit faa.gov or contact an Allegiant representative.

Can I bring my rollaboard suitcase as a carry-on bag?show details

Yes!  You may bring a small suitcase as your carry-on as long as it is within Allegiant’s size and quantity limits. Fees apply.

The carry-on bag exterior dimensions must not exceed 10 in. x 16 in. x 22 in. (25 cm x 40 cm x 55 cm).  
This measurement includes wheels, pockets, handles and decorations. The carry-on bag must be placed in the overhead compartment.

Can I cancel my bundle?show details

We’re sorry, but bundles are non-refundable. Also, changes in travel dates or your destination may result in an additional charge for one or more items in the bundle.

Can I change what’s included in a bundle?show details

You can add additional baggage or upgrade your seat, but you won’t have the option to add, decline or change items in a bundle.

Can I purchase additional bags if I get a bundle?show details

Yes, you can add bags later during the booking process. Additional baggage fees will apply.

Can I purchase or upgrade a bundle at a later date?show details

No. Bundles can only be purchased at the time of the original booking, and you will not have the ability to change your bundle once you’ve booked your trip.

Can I send cargo?show details

No, Allegiant does not transport cargo.
All baggage must accompany a passenger on the flight.

The maximum allowable weight per checked bag is 99lbs.

Can I still bring a carry-on bag if I also have a stroller and a purse?show details

Yes, each passenger may bring one carry-on bag and one personal item in addition to necessary medical and assistive devices (including strollers), one jacket or coat, a small umbrella, food for consumption en route and/or a diaper bag.   There is a fee to bring a carry-on bag which must not exceed the maximum carry-on bag size.

Can I take a stroller and car seat to the boarding gate?show details

One (1) infant stroller and one (1) infant or child safety seat will be checked at the ticket counter for each fare–paying passenger at no charge.

Alternately, each fare-paying passenger is allowed to take one stroller and one car seat to the boarding gate.  If the stroller or car seat is taken to the gate, it will be "Gate Checked". This means that it will be stowed in the cargo hold of the aircraft and can then be picked up at gate side upon reaching the aircraft's final destination.

Can I transport fireworks?show details

No. Fireworks are on TSA's Prohibited Items list which can be found online at the TSA website.

Can I travel with a firearm?show details

Allegiant allows firearms to be transported on domestic flights (within the U.S. only), using the following guidelines:

1. All passengers must declare their firearm at time of check-in.
2. Passengers must be 18 years of age to check a firearm.
3. Firearms and ammunition cannot be carried on board the aircraft but are accepted in checked baggage only.
4. Firearms must be unloaded and encased in a locked, hard-sided container acceptable to Allegiant for withstanding normal checked baggage handling without sustaining damage to the firearm. Only the individual checking the baggage should retain the key or combination.
   1. Firearm parts, including magazines, clips, bolts and firing pins, are prohibited in carry-on baggage, but may be transported in checked baggage.
   2. Replica firearms, including firearm replicas that are toys, may be transported in checked baggage only.
   3. Rifle scopes are permitted in carry-on and checked baggage.
5. There is no limit to the number of firearms or corresponding accessories a passenger can carry in the locked hard-sided container.
1. Restrictions apply to ammunition carried in checked-baggage. Please see the Restricted Articles table for additional information.

Can I upgrade my seat if I get a bundle?show details

Yes, you’ll see which seats apply to your bundle in the seat map, but you’ll also have the option to upgrade your seat. You will just need to pay for the difference during checkout.

Does Allegiant offer military discounts?show details

Yes! Please visit Allegiant Honors for details about military discounts.

Examples of additional items that are allowed on the aircraft, in addition to the free baggage allowance, include:show details

1. Food items for immediate consumption
2. Mobility aids or assistive devices, such as wheelchairs, walkers, canes, crutches, strollers, etc.
3. One box or bag of duty free merchandise
4. A coat or jacket
5. An umbrella
6. One item of reading material
7. A diaper bag

How do I report a lost or damaged wheelchair, scooter, or other mobility device?show details

If your personal mobility device was mishandled or incurred damage during transport, please immediately report it to an Allegiant representative at the airport. A claim will be submitted on your behalf to our partner, Global Repair Group. If a loaner device is needed, one will be arranged for you by Global Repair Group. If the damage was noticed after leaving the airport, immediately contact us. Damage claims must be reported no more than 72 hours after your flight’s arrival. A passenger may email us at [email protected] or call Allegiant Customer Care at (702) 505-8888 and request to speak with a CRO (Complaint Resolution Official). Note that you have the right to speak with a CRO and our CROs are available 24/7 to assist you.

How do I report damaged baggage?show details

Please visit your airport's Allegiant Baggage Service Office to complete a Mishandled Baggage Report. If you were unable to report checked baggage issues at the airport, click here to file a Mishandled Baggage Report. The report must be submitted within (12) hours of arrival time.

If your trip is protected by Allianz Travel Insurance:

Depending on your plan, you can get reimbursed for certain situations that may occur while traveling, including lost, stolen, delayed, or damaged baggage. Please review your plan for terms, conditions, and exclusions, including for pre-existing conditions.

If your baggage is damaged while traveling, you can file an Allianz Travel Insurance claim. Please check out the Allianz Travel Insurance FAQs for more information.

How do I report lost baggage?show details

Please visit your airport's Allegiant Baggage Service Office to complete a Mishandled Baggage Report. If you were unable to report checked baggage issues at the airport, click here to file a Mishandled Bag Report. The report must be submitted within (12) hours of arrival time.

If you think you may have left an item behind on the plane or in the terminal, please complete this Lost and Found request form.

If your trip is protected by Allianz Travel Insurance:

Depending on your plan, you can get reimbursed for certain situations that may occur while traveling, including lost, stolen, delayed, or damaged baggage. Please review your plan for terms, conditions, and exclusions, including for pre-existing conditions.

If you lose your baggage while traveling, you can file an Allianz Travel Insurance Claim. Please check out the Allianz Travel Insurance FAQs for more information.

How do I travel with fish or game meat?show details

Perishable items

It is your responsibility to properly package all perishable items. We recommend you package raw meat and seafood so it is able to withstand a minimum of 48 hours in transit without refrigeration. Freeze or chill meat and seafood thoroughly before packaging for optimal final destination temperature.

Fish and raw game meat may be accepted as checked baggage only if packaged in a leak-proof container (Styrofoam not accepted). Gel ice is recommended. Restrictions apply for packages containing dry ice. Please see the Restricted Articles table for additional information.

Container specifications

Allegiant accepts properly packaged meats and seafood as checked baggage, however, containers must meet the following requirements:

• If multi-walled, fully waxed corrugated (e.g., wet-lock) boxes are used, the contents must be sealed in 4-mil polyethylene liner (or two 2-milliners) to prevent leakage.
• Styrofoam liners may be used inside polyethylene liners for additional insulation and protection from punctures caused by bones or fins.
• Containers must be sealed or secured with strapping tape or a similar material.
• Styrofoam coolers or boxes are not accepted by Allegiant.
• Air freight containers (EO, EH or E) are not accepted.
• Leakage must be prevented at all times.

Big game trophies

Antlers and horns are only accepted as checked baggage if they are properly packaged and meet normal size and weight restrictions.

• Antlers must be wrapped in shrink wrap or plastic covering.
• Antler tips must be padded to prevent punctures.
• Antlers must be free of raw meat, blood, or noticeable odors.
• Single allowable dimension may not exceed 38 inches deep, 34 inches wide, or 70 inches length/height. Total maximum allowable dimension must not exceed 120 linear inches (305cms). Any animal rack/antler that exceeds 120 linear inches cannot be accepted.

Special government regulations

The Federal Lacey Act requires labeling on all seafood or game transported across state lines. Customers checking seafood or game items must have a label or have the following written on the outside of the container:

• Passenger’s name
• Passenger’s address
• Type of commodity as fish or wildlife and its specific species
• Weight of each container

The State of Alaska requires special labeling for the following items leaving the state:

• Unmounted antlers and horns
• Raw capes from big game
• Bear hide

This requirement may be met by completing and attaching a “Big Game Trophy Export” tag (obtained from the State of Alaska, Fish & Game, Wildlife Division) or by marking the outside of the container with the information.

I carry a big purse. Will I be charged a fee to bring that on board or can it count as my personal item?show details

All carry-on and personal items must fit within Allegiant’s luggage dimensions and may be verified prior to boarding.  Please measure your bags carefully, including exterior wheels, pockets, and decoration.

Personal items which do not fit completely underneath a seat may be considered a carry-on bag and passengers will be charged accordingly.  Excess and oversize bags may be gate checked.

The personal item must not exceed exterior dimensions of 8 in. x 14 in. x 18 in. (20 cm x 35 cm x 45 cm) and must be placed under the seat.
The carry-on bag’s exterior dimensions must not exceed 10 in. x 16 in. x 22 in. (25 cm x 40 cm x 55 cm).

I have filed a Mishandled Bag Report, what are the next steps?show details

Our System Baggage team works around the clock to ensure customer issues are resolved. A refund of your baggage fee will be issued promptly, but please allow up to 45 days from submission to process your claim.

Correspondence for claims including receipt of documents and receipts, baggage disputes, etc. will be communicated via email.

I need to change my travel plans. How will that affect my bundle?show details

Changes in travel dates or your destination may result in an additional charge for one or more items in the bundle.

I use a walker/cane. Will I have to pay to bring it with me?show details

No.  There is not a fee to travel with required medical or assistive devices such as walkers, canes, and strollers.

I use a wheelchair/scooter. Will I have to pay to bring it with me?show details

No, there is not a fee to travel with required medical or assistive devices. Mobility devices such as wheelchairs and scooters will be transported free of charge and can be checked in at the gate before departure or at the Allegiant ticket counter.

If I check my wheelchair or scooter at the gate or jetway, can I pick it up at the jetway on arrival?show details

Upon landing, passengers who need assistance should remain seated until all other passengers have deplaned. Our team will board the aircraft and assist all remaining passengers. If you checked your mobility device, it will be returned to you at the aircraft door or the bottom of the switchback ramp unless you specified your device should be returned to you at the baggage claim area.

If I have a stroller, do I have to pay for that? Can I pick it up at the gate/jetway at my destination?show details

There is not a fee to gate check a stroller.  Strollers will be delivered to the gate/jetway upon arrival.

If I have to check my carry-on bag at the gate or jetway, can I pick it up at the jetway on arrival?show details

With the exception of assistive/mobility/medical devices and strollers/car seats, all gate-checked bags and items will be delivered to baggage claim at the arrival airport.

If I have to check my carry-on bag in the hold, how can I guarantee it will be on board?show details

Per government regulations Allegiant is required to transport your baggage on the same flight as you travel.  In the unlikely event your luggage does not arrive in your destination, Allegiant will make every attempt to reunite you with your bags as soon as possible.

Is there a fee to bring a checked bag or a carry-on bag?show details

Yes.
You can choose how you want to bring your luggage - either as checked baggage, a carry-on or both.
For a complete list of services and fees, click here.

Is there an advantage to paying for my bags in advance?show details

Yes!  Passengers are encouraged to save money by paying for all baggage, whether carry-on or checked baggage, in advance of arrival at the airport.

You can prepay for your luggage and carry-on bags when you book your airline tickets.

You can also add bags, reserve seats, and upgrade to priority access by visiting Manage Travel or downloading the Allegiant App for iPhone or Android at any time, as long as you have not already checked in at the airport or printed your boarding pass.

Baggage fees are higher at the airport.

My bag was delayed. How do I submit receipts for interim expense reimbursement?show details

You can mail, email, or fax your receipt(s) to include:

1. the date of purchase
2. items purchased
3. total amount.
4. your flight confirmation number
5. your current mailing address.

by mail:
System Baggage Services
PO Box 371730
Las Vegas, NV 89137

by email: [email protected]

via FAX: 702.853.4267

If your trip is protected by Allianz Travel Insurance:

Depending on your plan, you can get reimbursed for certain situations that may occur while traveling, including lost, stolen, delayed, or damaged baggage. Please review your plan for terms, conditions, and exclusions, including for pre-existing conditions.

If you experience a covered baggage delay, you can file an Allianz Travel Insurance claim. Please check out the Allianz Travel Insurance FAQs for more information.

My carry-on bag’s total dimensions fit within the total dimensions allowed, but not exactly the same. Can I still bring it on board?show details

For your safety, all carry-on and personal items must fit completely underneath a seat or in the overhead bin space and must not exceed the specified baggage dimensions which may be verified prior to boarding.

The carry-on bag exterior dimensions must not exceed 10 in. x 16 in. x 22 in. (25 cm x 40 cm x 55 cm).   This measurement includes wheels, pockets, handles and decorations. The carry-on bag must fit in the overhead compartment.

The personal item must not exceed exterior dimensions of 8 in. x 14 in. x 18 in. (20 cm x 35 cm x 45 cm) and must be placed under the seat.

What are bundles?show details

Bundles are packages of popular services frequently purchased together by other passengers like yourself. By choosing a bundle, you’ll not only benefit from a simpler booking process, but you’ll also save money with the bundled discount. Of course, you still have the option to select services a la carte by choosing the basic package and adding services individually.

What are some examples of a Personal Item?show details

1. Male or female purse
2. Briefcase
3. Laptop computer
4. Camera case
5. Portable electronic devices of similar or smaller size to items listed above
6. The exterior dimensions for a personal item must not exceed 8 in. x 14 in. x 18 in. (20cm x 35cm x 45cm) (this measurement includes wheels, pockets, handles and decorations).
7. The personal item must be placed under the seat in front of you.
8. An oversized personal item may be considered a carry-on bag (fees apply).  Please measure your bags carefully.

What are the requirements for traveling with my Smart Bag/Luggage?show details

A. Carry-on Baggage:

• Luggage is within Allegiant size limitations (link to size limits)
• Lithium battery does not exceed 100 watt hours (Wh)
• Any signal transmitting capabilities must be able to be turned off and comply with portable electronic device (PED) restrictions in the Safety Information Card

B. Checked Baggage:

• Lithium battery must be removed and carried in the aircraft cabin
• Lithium battery does not exceed 100 watt hours (Wh)

If the Smart Bag does not meet the above safety requirements it will be refused at check-in, and it will be the passenger’s responsibility to arrange for the storage or disposal of such items prior to boarding.

All current requirements on the carriage of lithium batteries apply to the carriage of Smart Bags.

What are the requirements to travel with a wheelchair, scooter, or other mobility device?show details

Mobility devices will be transported free of charge and can be checked at the gate before departure or at the Allegiant ticket counter. Assistive devices stowed in the cargo area must comply with FAA safety regulations. Battery-operated wheelchairs and scooters cannot be transported in the cabin. If any assistive device is unable to comply with FAA regulations, it may be denied for transport. Review the criteria listed below to ensure safe transport of your device.

For a list of restricted items, please review the Mobility Aids section in our Restricted Articles list.

We strongly encourage passengers to:

• Arrive at the gate area at least one (1) hour before departure, especially if an aisle wheelchair is needed.
• Label the wheelchair with your contact information.
• Remove all detachable items that may separate from the device during flight and take them with you in the cabin to stow in the overhead bin.
• Remove all fragile items (e.g., joystick, footrest, leg guards) and take them with you in the cabin to stow in the overhead bin.
• Provide an Allegiant representative with pertinent instructions for handling and stowing the device in the cargo area.
• If your device weighs more than 200 lbs., please let us know by emailing [email protected].

Battery-Operated Wheelchairs & Scooters

An Allegiant representative will evaluate all batteries before acceptance. The battery and device must:

• Be easily accessible for review
• Display clear battery details and information in English
• Not show any signs of a defect
• Have an effective means of preventing accidental activation, such as a key turned to the “Off” position, an “On/Off” switch, or a turning kill switch, which must be used

If a wheelchair or scooter does not meet our requirements, it will not be accepted for transport. If you have any questions regarding your specific device, email our Disabilities Team at [email protected].

Lithium-ion Battery Requirements

• If within an enclosed, protective battery housing that is not easily removed and is integrated into the design of the device, there are no watt-hour (Wh) limitations and the battery may remain with the device in the cargo hold.
• If the battery is not adequately protected and it is a collapsible device with exposed batteries, the battery must be removed and carried as a carry-on. The battery cannot exceed 300 watt-hours (Wh). Additionally, one (1) spare battery, not exceeding 300 watt-hours (Wh), or two (2) spare batteries, not exceeding 100 watt-hours (Wh) each, may be carried on board the aircraft.

Lithium Metal (Non-Rechargeable Lithium) Battery Requirements

• Forbidden for transport.

Spillable (Wet Cell) Battery Requirements

• Battery must be securely attached to the wheelchair/scooter in an enclosed, protective housing.
• Battery cables must be disconnected and terminals insulated to prevent short circuit.
• When it is not possible to stow the device in an upright position, the battery must be removed and placed in a battery box in the aircraft cargo area by an Allegiant representative.

Non-Spillable (Dry Cell) Battery Requirements

• Battery must be securely attached to the wheelchair/scooter in an enclosed, protective housing.
• When it is not possible to stow the device in an upright position, the battery cables will be disconnected and/or terminals protected to prevent short circuit and placed in an upright position.

Manual Wheelchairs

• A folding, collapsible, or break-down manual wheelchair can be transported in the aircraft cabin. Allegiant has the ability to accept up to two (2) wheelchairs in the aircraft cabin, but if the flight is full, only one (1) wheelchair will be accepted on a first-come, first-serve basis. The wheelchair must not exceed 13” x 36” x 42” without removing or disassembling the wheels. If you wish to transport your manual wheelchair in the cabin, please email us at [email protected].

What are the restrictions and requirements for carry–on baggage?show details

Carry-on Bags and Personal Items must comply with the following baggage regulations:

1. 1+1 Rule:  Per TSA guidelines, each passenger is allowed to carry on the aircraft one carry-on bag (fees apply) plus one personal item.
2. The carry-on bag exterior dimensions must not exceed 10 in. x 16 in. x 22 in. (25 cm x 40 cm x 55 cm).     The carry-on bag must be placed in the overhead compartment.
3. The personal item must not exceed exterior dimensions of 8 in. x 14 in. x 18 in. (20 cm x 35 cm x 45 cm) and must be placed under the seat.
4. These measurements include wheels, pockets, handles and decorations.   Please measure your bags carefully.
5. In addition, passengers may bring mobility aids or assistive devices, necessary medical equipment such as diabetic supplies, a coat, jacket, diaper bag, or umbrella onboard the aircraft without charge.
6. Visit the TSA Web site for more information about traveling with liquid. As of September 27, 2006, customers are prohibited from taking liquids, gels, and/or aerosols through the passenger screening checkpoint into the boarding area EXCEPT one clear transparent re-sealable 1 quart (1liter) plastic bag containing liquids, gels and/or aerosols in containers of 3.4 oz. (100ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed and subjected to x-ray inspection separate from the passenger's carry-on bag. Liquids (to include juice) or gels for diabetic or other medical needs, medications, and baby formula and baby food in containers, if a baby or small child is traveling, not contained in a clear transparent re-sealable 1 quart (1liter) plastic bag or over 3 oz. (90ml) can be carried onboard but must be declared to the TSA at the screening checkpoint. Breast milk is in the same category as liquid medications. A mother flying without her child will be able to bring breast milk through the checkpoint, provided it is declared prior to screening.

 

What are the restrictions and requirements for checked baggage?show details

• Each checked bag may weigh up to 50 lbs. (22 kilos) and must not exceed eighty (80) linear inches in height + width + depth (203 cm).
• Each passenger may bring up to 5 pieces of checked luggage. Up to 4 bags per person may be reserved online. Passengers wishing to check luggage will be charged a baggage fee.
• Additional fees will be applied for sporting equipment, excess baggage, overweight and/or oversize checked bags.
• No baggage weighing more than 99 lbs. will be accepted.

Reminder: Save money by reserving your checked and carry-on baggage online at the time of booking or by visiting Manage Travel once a reservation has been made.
Review Allegiant's Luggage Limitations of Liability

What happens if I board and there isn’t room for my carry-on luggage?show details

In the case that your bag is oversized and/or there is not room on board the aircraft for your carry-on bag, your bag will be gate-checked and you will be able to retrieve it at baggage claim at your destination airport.  
If your bag is gate-checked, we recommend you remove any valuables, keys, electronics, medications, fragile items, and items you may need during the flight. 

What kind of car seat or child restraint device is acceptable?show details

Convertible-type car seats designed for forward or backward installation in a forward-facing aircraft seat. Many of these carry the FMVSS.213 insignia and/or language indicating that they are "approved for use in motor vehicles and on aircraft." Any child restraint device manufactured between January 1, 1961 and February 25, 1985, must have the following label: "This child restraint device conforms to all applicable federal motor vehicle safety standards." Any child restraint device manufactured since February 26, 1985, must have both of the following labels: "This child restraint device conforms to all applicable federal motor vehicle safety standards" and "This restraint is certified for use in motor vehicles and aircraft." Child seats are not permitted in exit rows

Please view Airline, Aircraft & Airports for minimum and maximum seat widths by aircraft type.

What should I do if I’m traveling with a battery-operated wheelchair or scooter?show details

Mobility devices will be transported free of charge and can be checked at the gate before departure or at the Allegiant ticket counter. Battery-operated wheelchairs and scooters cannot be transported in the cabin. If any assistive device is unable to comply with FAA regulations, it may be denied for transport. Review the criteria listed below to ensure safe transport of your device.

For a list of restricted items, please review the Mobility Aids section in our Restricted Articles list.

We strongly encourage passengers to:

• Arrive at the gate area at least one (1) hour before departure, especially if an aisle wheelchair is needed.
• Label the wheelchair with your contact information.
• Remove all detachable items that may separate from the device during flight and take them with you in the cabin to stow in the overhead bin.
• Remove all fragile items (e.g., joystick, footrest, leg guards) and take them with you in the cabin to stow in the overhead bin.
• Provide an Allegiant representative with pertinent instructions for handling and stowing the device in the cargo area.
• If your device weighs more than 200 lbs., please let us know by emailing [email protected].

An Allegiant representative will evaluate all batteries before acceptance. The battery and device must:

• Be easily accessible for review
• Display clear battery details and information in English
• Not show any signs of a defect
• Have an effective means of preventing accidental activation, such as a key turned to the “Off” position, an “On/Off” switch, or a turning kill switch, which must be used

If you have any questions regarding your specific device, email our Disabilities Team at [email protected].

Lithium-ion Battery Requirements

• If within an enclosed, protective battery housing that is not easily removed and is integrated into the design of the device, there are no watt-hour (Wh) limitations and the battery may remain with the device in the cargo hold.
• If the battery is not adequately protected and it is a collapsible device with exposed batteries, the battery must be removed and carried as a carry-on. The battery cannot exceed 300 watt-hours (Wh). Additionally, one (1) spare battery, not exceeding 300 watt-hours (Wh), or two (2) spare batteries, not exceeding 100 watt-hours (Wh) each, may be carried on board the aircraft.

Lithium Metal (Non-Rechargeable Lithium) Battery Requirements

• Forbidden for transport.

Spillable (Wet Cell) Battery Requirements

• Battery must be securely attached to the wheelchair/scooter in an enclosed, protective housing.
• Battery cables must be disconnected and terminals insulated to prevent short circuit.
• When it is not possible to stow the device in an upright position, the battery must be removed and placed in a battery box in the aircraft cargo area by an Allegiant representative.

Non-Spillable (Dry Cell) Battery Requirements

• Battery must be securely attached to the wheelchair/scooter in an enclosed, protective housing.
• When it is not possible to stow the device in an upright position, the battery cables will be disconnected and/or terminals protected to prevent short circuit and placed in an upright position.

What type of sporting equipment can I bring when I travel?show details

Each piece of sporting equipment will be considered a checked bag with all applicable fees applied per person, per bag, per segment. All Baggage Fees are non-refundable. Applicable fees will be applied for bags exceeding the 50 lbs. weight limit and the 80 inches size limits. The total number of bags allowed may not exceed five per passenger. No baggage weighing more than 70 lbs. will be accepted.
When encased in an acceptable container, the following sporting equipment will be accepted for transport:

1. Bowling bags, including ball and shoes
2. Golf bags (in a hard-sided golf bag carrying case provided by the passenger), including clubs, balls, and shoes
3. Hockey sticks
4. Hockey equipment
5. Firearms (See our firearms policy here)
6. Fishing tackle boxes and fishing rods, as long as the rod is encased in a suitable cylindrical fishing rod container capable of withstanding normal checked baggage handling without sustaining damage to the rod
7. Snow ski equipment encased in an acceptable container or containers and including no more than one (1) pair of skis or one (1) snowboard, one (1) pair of ski boots, and one (1) pair of ski poles
8. Water ski equipment encased in an acceptable container or containers and including no more than one (1) pair of water skis and one (1) life preserver
9. Skateboards in an acceptable container or case
10. Archery equipment, including a bow, arrows, and an average size target (large target stands cannot be accepted), as long as the bow and arrows are encased in an acceptable container capable of withstanding normal baggage handling without sustaining damage to the equipment
11. Scuba equipment, provided air tanks are empty and all accompanying equipment (BCD, mask, flippers, weight belt, etc.) are encased together in an acceptable container

Where can I find items left on a plane or in the terminal?show details

Items found in the terminal or on the aircraft are turned into the local baggage service department. All lost articles are logged and held at the local baggage office until the passenger claims them, or makes arrangements to have them shipped at the owner's expense. All items found in the Lost & Found inventory are held for thirty (30) days. After that time, unclaimed items are forwarded to System Baggage Service for salvage. All high value items are locked in a secure area whenever possible to reduce the possibility of theft. All passengers with Lost & Found issues are asked to go to the airport where the articles were lost. Passengers may also complete a lost item form by clicking here.

If your trip is protected by Allianz Travel Insurance:

Depending on your plan, you can get reimbursed for certain situations that may occur while traveling, including lost, stolen, delayed, or damaged baggage. Please review your plan for terms, conditions, and exclusions, including for pre-existing conditions.

If you lose a personal item while traveling, you can file an Allianz Travel Insurance claim. Please check out the Allianz Travel Insurance FAQs for more information.

Why is it better to buy a bundle?show details

We created each bundle by combining the services often chosen by passengers like yourself. In addition to a simpler booking process, you’ll also save money by purchasing a bundle than if you were to buy each service individually.

Will my upcoming trip change due to the Allegiant + Sun Country integration?show details

No. Your trip will operate exactly as booked. Travelers should continue to use the airline they booked with for all aspects of their travel, including trip management, customer service, and airport services.